Collections Advisor

3 weeks ago


Birmingham, United Kingdom Midas Recruitment Full time

This business has enjoyed substantial growth over recent years and is now looking to increase its headcount by hiring a detail-orientated and customer-centric Collections Advisor.

Remaining family-owned, this company excels in the manufacture and delivery of high-quality products and is known for providing an exceptional customer journey from enquiry through to installation. Based just outside of Birmingham City Centre, this position is a vital hire for the company and its ongoing success, so we are looking for an experienced Collections Advisor who has a professional and confident telephone manner and demonstrates excellent customer service skills.

What’s in it for you?

  • Work Hours: Monday to Friday, 9am to 5pm, with a 4:30pm finish on Friday
  • Salary guide: £26,000 with regular pay reviews
  • 20 days holiday plus bank holidays
  • Free on-site parking
  • Career progression opportunities
  • Regular pay reviews
  • Casual dress

Collections Advisor Responsibilities:

  • Contact customers to obtain outstanding payments and arrange payment plans
  • Monitor customer accounts to identify overdue payments
  • Use the CRM system to issue invoices and payment reminders to ensure payment terms are adhered to
  • Work in conjunction with the Purchase Ledger team to resolve payment discrepancies and ensure payments have been received
  • Utilise software to handle all administration relating to outstanding payments and financial transactions

Collections Advisor Skills and Experience:

  • Prior experience in collections or customer service is essential
  • Good knowledge of credit control processes with the ability to use accounting software would be beneficial
  • Confident communicator, understanding and able to articulate clearly with customers
  • Demonstrates a keen eye for detail and excellent administration skills, able to accurately enter and maintain data to the CRM
  • Professional and friendly telephone manner

  • Collections Advisor

    1 month ago


    Birmingham, United Kingdom CV-Library Full time

    Temporary Collections Advisor - Immediate Start, Birmingham, B2 Weekly Pay, PAYE - £14.50 p/h Hours: 9:00 - 17:30 Monday to Friday I am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. You will be responsible for supporting customers through...

  • Collections Advisor

    1 month ago


    Birmingham, United Kingdom Ritz Recruitment Full time

    Temporary Collections Advisor - Immediate Start, Birmingham, B2Weekly Pay, PAYE - £14.50 p/hHours: 9:00 - 17:30 Monday to FridayI am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. You will be responsible for supporting customers through inbound and...

  • Collections Advisor

    5 months ago


    Birmingham, United Kingdom Prime Prospects Full time

    **We are a leading online course provider** We are an award winning online course provider specialising in high quality, industry recognised online courses. We have successful operations in the UK, Ireland, New Zealand, Australia and Singapore. Over 20,000 students study with us every year and we are 100% committed to helping them succeed in their...

  • Collections Advisor

    1 month ago


    Birmingham, United Kingdom Ritz Recruitment Full time

    Temporary Collections Advisor - Immediate Start, Birmingham, B2 Weekly Pay, PAYE - £14.50 p/h Hours: 9:00 - 17:30 Monday to Friday I am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. You will be responsible for supporting customers through inbound and...


  • Birmingham, United Kingdom Ritz Recruitment Full time

    Temporary Collections Advisor - Immediate Start, Birmingham, B2 Weekly Pay, PAYE - £14.Hours: 9:00 - 17:30 Monday to Friday I am currently on the hunt for an experienced collections advisor to join my client, a leader in student accommodation across the UK, on a temporary basis. Reconcile accounts History with reconciliations Good telephone...


  • Birmingham, United Kingdom CV-Library Full time

    Job Title: Debt Collections Advisor Salary: £27,000 to £34,000 BCR/AB/11331 Location: Birmingham Bell Cornwall Recruitment are pleased to present an exciting new role for a Debt Collections Advisor. The successful candidate would have the opportunity to join a thriving Law Firm and work alongside a fantastic team. Candidate...

  • Collections Advisor

    5 months ago


    Birmingham, United Kingdom The Career Academy Full time

    **We are a leading online course provider** The Career Academy is an award winning company specialising in high quality, industry recognised online courses. We have successful operations in the UK, Ireland, New Zealand, Australia and Singapore. Over 20,000 students study with us every year and we are 100% committed to helping them succeed in their...


  • Birmingham, Birmingham, United Kingdom Ritz Recruitment Full time

    Temporary Collections Advisor RoleWe are seeking an experienced Collections Advisor to join our client, a leading provider of student accommodation across the UK, on a temporary basis. The successful candidate will be responsible for reconciling accounts and providing excellent customer service.Key Responsibilities: Reconcile accounts and resolve any...

  • Collections Advisor

    3 weeks ago


    Birmingham, United Kingdom CV-Library Full time

    PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 10TH FEB 2025, WITH NO FLEXIBILITY * * APPLICANTS MUST BE AVAILABLE FOR THE FIRST 7 WEEKS OF TRAINING* WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY: • Telephone based B2C arrears/debt collections experience AND • Experience in working in an FCA regulated environment *PLEASE ONLY...


  • Birmingham, United Kingdom HSBC Full time

    -Job description This role supports Global Collections Strategic Programmes across Operations and Technical teams, based on CCS priorities. This individual is expected to coordinate Global programme planning and activities, working closely with Global and Regional Operations participants, technology and transformation teams within CCS. **Your...

  • Collections Advisor

    3 days ago


    Birmingham, United Kingdom The Recruiters Room Full time

    PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 10TH FEB 2025, WITH NO FLEXIBILITY ** APPLICANTS MUST BE AVAILABLE FOR THE FIRST 7 WEEKS OF TRAINING*WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY:• Telephone based B2C arrears/debt collections experienceAND• Experience in working in an FCA regulated environment*PLEASE ONLY APPLY IF...

  • Marketing and Sales

    5 months ago


    Birmingham, United Kingdom Switch Advisor Ltd Full time

    Are you an enthusiastic and organised individual with a passion for marketing and sales? Switch Advisor is seeking a top Marketing and Sales Assistant to provide essential support to our dynamic marketing and sales teams, here in Birmingham! **Key Responsibilities**: - **Administrative Support**: Provide administrative assistance to the marketing and sales...

  • Advisor services

    2 weeks ago


    Birmingham, United Kingdom RecRight Ltd Full time €26,600

    Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, fluency in French and Spanish is a MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Hybrid (3 office / 2 remote) Are you a customer service champion? Our client, a leading electronics distribution company based in Aston, is seeking a...

  • Parts Advisor

    5 months ago


    Birmingham, United Kingdom Pertemps Network Group Full time

    **Job Description**: Parts Advisor £25,000 PA Are you looking to join a dynamic and innovative manufacturing business that values quality, innovation, and customer satisfaction? Our client is seeking a Parts Advisor to provide essential support for the Tool Service department as part of their team. If you are a motivated individual with a "can-do" attitude,...


  • Birmingham, United Kingdom The Recruiters Room Full time

    APPLICANTS MUST BE AVAILABLE FOR THE FIRST 7 WEEKS OF TRAINING* Telephone based B2C arrears/debt collections experience The overall purpose of the role is to communicate with customers to provide positive solutions to their accounts whilst adhering to regulations & legislation. Your working day will be spent on the telephone talking to customers alongside...

  • Sustainability Advisor

    5 months ago


    Birmingham, United Kingdom ISS Facility Services Full time

    **Sustainability Advisor** **Contract: Government** **Location: Flexible** **Hours of work: 40** **Contract Type: Permanent** The Sustainability Advisor plays a crucial role in facilitating customer engagement across the GPA account. This involves maintaining a roadmap of various initiatives throughout the year to ensure a consistent stream of fresh and...


  • Birmingham, United Kingdom CV-Library Full time

    Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult...


  • Birmingham, United Kingdom RecRight Ltd Full time

    Customer Service Advisor (UK & Europe)As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUSTType: Permanent, Full timeSalary: £26,600 plus team performance bonusLocation: Aston, BirminghamWorking Pattern: Hybrid (3 office / 2 remote)Are you a customer service champion? Able to diffuse difficult situations with...

  • Collections Advisor

    2 weeks ago


    Birmingham, United Kingdom The Recruiters Room Full time

    PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 10TH FEB 2025, WITH NO FLEXIBILITY * * APPLICANTS MUST BE AVAILABLE FOR THE FIRST 7 WEEKS OF TRAINING* WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY: • Telephone based B2C arrears/debt collections experience AND • Experience in working in an FCA regulated environment *PLEASE ONLY APPLY...


  • Birmingham, United Kingdom RecRight Ltd Full time €26,600

    Customer Service Advisor (UK & Europe) As this role is regularly dealing with European customers, FLUENCY IN FRENCH AND SPANISH IS A MUST Type: Permanent, Full time Salary: £26,600 plus team performance bonus Location: Aston, Birmingham Working Pattern: Hybrid (3 office / 2 remote) Are you a customer service champion? Able to diffuse difficult situations...