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Customer Service Administrator
2 months ago
Contract Administrator
Location - Bedfordshire
£24,000
The Role
Our client is excited to be recruiting and are looking for a highly motivated individual to join their growing contract management team. As a company with a strong growth strategy, this is a great opportunity for you to join them and grow with the business.
The focus of the role will be to ensure that once the sales team have submitted a contract that it is then correctly processed and submitted to the supplier. You will liaise with the suppliers and sales agents throughout the sales process, to ensure a smooth and efficient journey for the client.
You will speak directly with Account Managers at the UK’s major energy suppliers to work through contract submissions and queries, whilst effectively inputting data into their bespoke CRM system. You will also be working closely with senior management on company reporting and strategies.
Attention to detail is vital in this role to achieve and maintain above industry contract lives rates.
As a small team, it is important that you can work as an individual as well as in a team, to be able to adapt to a variety of different tasks.
The role will be very varied and fast-paced. You will be used to working in high pressured environments and closely with Senior Management.
The Ideal Candidate:
- Experience in an administrative or customer service role preferable
- Experience of working with a variety of CRM systems
- Experience of working in a fast-paced environment
- Strong written and verbal communication skills
- The ability to build long lasting relationships with suppliers and clients
- Good understanding of Microsoft Office
- Previous experience in the energy industry is preferable but not essential
Benefits
- Post probation commission incentive
- 1-2-1 ongoing training to assist in career progression
- Regular team building and wellbeing activities
- Sociable office hours – no weekends or bank holidays
- Monthly celebrations
- Family and charity days
- Part of the mindful employer scheme
- Free car parking
- Rural location
- Pension Scheme
