Business Development Manager Solutions

20 hours ago


St Neots, United Kingdom Watts Water Technologies Full time

The Business Development Manager (BDM) will be responsible for Sales and assisting end users, contractors, and engineers with specification development, system design and product selection assistance, and field technical support for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing/HVAC systems in commercial and industrial market segments with particular focus on Data Centre and Semi Conductor sectors.The Applications BDM will also be responsible for providing classroom and field training to support accurate product selection, installation, and operation. Promoting our global products, supporting them technically and commercially with design firms and contractors, as well as internally ensuring that they meet market requirements. One of the main duties is to pursue projects, receive RFQs, provide and support targeted bids, follow up on these, with the goal of growing the Mega Projects business.A key requirement for this role is proven experience and existing relationships within the Data Centre sector, including an understanding of the design, specification, and construction supply chain, and the ability to leverage established contacts to accelerate business development and influence specifications.Responsibilities And DutiesResponsible for day-to-day Sales, technical field support and troubleshooting for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing systems in Commercial and Industrial market segments with particular focus on the Data Center & Semiconductor verticalsProvide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repairHands-on technical support and guidance to engineering firms and contractors with regards to product selection and the creation of technical/ master specifications that call out the use of Watts products and solutionsDevelop long-term relationships with end-users, customers, contractors and engineers to drive specificationsResponsible for creating and delivering classroom and hands on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting. This includes counter training programs for wholesale channel partnersDevelop a deep understanding of industry and local/ national plumbing codes that govern the selection, use, and operation of Watts products within the Hydronic Cooling, Process Water, and HVAC applications and their associated plumbing/HVAC systemsAttend Industry Standards Committees, Trade Shows, and other key industry events as required to represent Watts and our products in the marketplaceUnderstand customer needs by market segments and the competitive landscapeProvide input to marketing, product management, and engineering to support new product development and services offeringBe the voice of the customer and promote customer centric mindsetEscalate delays and roadblocks to resolve conflicts before they impact execution and deliveryMake recommendations to improve existing processes or suggest new processes to improve quality and on-time deliveryWork directly with the Business and Marketing Manager Mega Projects and alongside Watts Mega Projects team, network, and channel partners to strengthen Watts Water Technologies market positionWork, liaise and communicate with all other Watts departments to develop and drive business growth for the Mega Projects in the Watts regionsEducationA university degree in a commercial and/or technical field or a proven track record in similar positionsExperience, Skills And QualificationsAt least three years' experience developing/selling solutions to merchants, wholesalers, distributors, consultants, developers, OEMs, valve/actuator companies and end-users, with proven sales experienceDirect experience and a professional network within the Data Centre sector – ideally working with consulting engineers, contractors, or owner-operators – is strongly preferredBusiness development knowledge and be very customer-oriented Good communication and presentation skillsA thorough understanding of the industry for Mega Projects and its customersExcellent command of Word, Excel, Power Point, customer relationship management systems, Outlook, and other computer programs, as well as a good understanding of spreadsheetsRegional / International RequirementsCommunicate in English, orally and in writing, with total professional competenceMust hold a category B driver's licenseTravelling 50-75%The working environmentThe work environment is a shared European office environment. The Business Development Manager Solutions & Mega Projects FSE is stationed in Europe and to be determined, with the ability to work from home and abroad. Plan and execute visits to customers and ICO regions as needed and in consultation with the Sales Director Solutions & Mega Projects EuropeTravelling to other countries and visits to other Watts offices and plants are required.



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