Business Development Manager Solutions

The Business Development Manager (BDM) will be responsible for Sales and assisting end users, contractors, and engineers with specification development, system design and product selection assistance, and field technical support for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing/HVAC systems in commercial and industrial market segments with particular focus on Data Centre and Semi Conductor sectors.

The Applications BDM will also be responsible for providing classroom and field training to support accurate product selection, installation, and operation. Promoting our global products, supporting them technically and commercially with design firms and contractors, as well as internally ensuring that they meet market requirements. One of the main duties is to pursue projects, receive RFQs, provide and support targeted bids, follow up on these, with the goal of growing the Mega Projects business.

A key requirement for this role is proven experience and existing relationships within the Data Centre sector, including an understanding of the design, specification, and construction supply chain, and the ability to leverage established contacts to accelerate business development and influence specifications.

Responsibilities And Duties

• Responsible for day-to-day Sales, technical field support and troubleshooting for Hydronic Cooling, Process Water, & HVAC applications and their associated plumbing systems in Commercial and Industrial market segments with particular focus on the Data Center & Semiconductor verticals
• Provide technical guidance, training, and where necessary field assistance for installation, commissioning, operation and field repair
• Hands-on technical support and guidance to engineering firms and contractors with regards to product selection and the creation of technical/ master specifications that call out the use of Watts products and solutions
• Develop long-term relationships with end-users, customers, contractors and engineers to drive specifications
• Responsible for creating and delivering classroom and hands on training programs for end users, contractors, engineers and our sales agents relative to device specification, selection, installation, use, and troubleshooting. This includes counter training programs for wholesale channel partners
• Develop a deep understanding of industry and local/ national plumbing codes that govern the selection, use, and operation of Watts products within the Hydronic Cooling, Process Water, and HVAC applications and their associated plumbing/HVAC systems
• Attend Industry Standards Committees, Trade Shows, and other key industry events as required to represent Watts and our products in the marketplace
• Understand customer needs by market segments and the competitive landscape
• Provide input to marketing, product management, and engineering to support new product development and services offering
• Be the voice of the customer and promote customer centric mindset
• Escalate delays and roadblocks to resolve conflicts before they impact execution and delivery
• Make recommendations to improve existing processes or suggest new processes to improve quality and on-time delivery
• Work directly with the Business and Marketing Manager Mega Projects and alongside Watts Mega Projects team, network, and channel partners to strengthen Watts Water Technologies market position
• Work, liaise and communicate with all other Watts departments to develop and drive business growth for the Mega Projects in the Watts regions

Education

• A university degree in a commercial and/or technical field or a proven track record in similar positions

Experience, Skills And Qualifications

• At least three years' experience developing/selling solutions to merchants, wholesalers, distributors, consultants, developers, OEMs, valve/actuator companies and end-users, with proven sales experience
• Direct experience and a professional network within the Data Centre sector – ideally working with consulting engineers, contractors, or owner-operators – is strongly preferred
• Business development knowledge and be very customer-oriented
• Good communication and presentation skills
• A thorough understanding of the industry for Mega Projects and its customers
• Excellent command of Word, Excel, Power Point, customer relationship management systems, Outlook, and other computer programs, as well as a good understanding of spreadsheets

Regional / International Requirements

• Communicate in English, orally and in writing, with total professional competence
• Must hold a category B driver's license
• Travelling 50-75%

The working environment
The work environment is a shared European office environment. The Business Development Manager Solutions & Mega Projects FSE is stationed in Europe and to be determined, with the ability to work from home and abroad. Plan and execute visits to customers and ICO regions as needed and in consultation with the Sales Director Solutions & Mega Projects Europe

Travelling to other countries and visits to other Watts offices and plants are required.