Cluster Sales Executive

1 day ago

London, United Kingdom Accor Hotels Full time

Company Description

Join us at Accor, where life pulses with passion

As a pioneering in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable, and impactful experiences for your customers, for your colleagues, and for the planet.

Hospitality is a work of heart, Join us and become a Heartist .


Job Description

As a Cluster Sales Executive at Novotel Bur Dubai, you will maximize revenue opportunities in the areas of corporate by driving sales leads and increasing conversions. The Cluster Sales Executive will interact frequently with guests and customers with the intention of earning repeat and expanded business. Specifically, a Cluster Sales Executive will perform the following tasks to the highest standards:

The Role:

  • Implements sales action plans related to his/her market areas as outlined in the marketing plan.
  • Manages the corporate sales activities of the Local Arabic Accounts and International Accor Key Accounts.
  • Manages sales calls, offers follow up and commercial relationships.

Key Deliverables and Responsibilities:

Planning & Organizing:

  • Responsible for outreach and coordination of items related to the sales operation of the Hotel.
  • Responsible for the development and solicitation of established and potential clients.
  • Develops and solicits business from the market to ensure the necessary advance bookings needed for a successful and profitable operation.
  • Participates in weekly Sales & Marketing, group and conference meetings.
  • Maintains the highest standards of professionalism and attitude towards all internal & external guests.

Operations:

  • Achieves sales goals as set forth by the Hotel and Sales & Marketing budget.
  • Solicits signature for company contracts and other new business.
  • Assists in the development and implementation of the Hotel sales/marketing plan to ensure all revenue goals will be met and exceeded.
  • Attends relevant functions to ensure that the Hotel has the appropriate focus/representation in the market.
  • Reports clients’ and guests’ feedback.
  • Reports market trends and reactivity to Adagio brand pricing and product judgement.
  • Conducts sales calls to specific corporate accounts with group business potential.
  • Conducts show arounds to clients relative to the group business segment.
  • Effectively manages customer’s budget to maximize revenue and meet customer needs and identify opportunities to up-sell products and services throughout the sales process.
  • Maintains a high level of exposure for the hotel in major market areas through direct sales solicitation, telephone, fax, written communication.

Administration:

  • Coordinates various departments' participation in marketing/sales efforts.
  • Converts inquiries from potential customers to booked business using superior selling/closing skills.
  • Performs administrative duties such as tracking sales leads and providing reports as per Accor ME Regional Headquarter formats and requirements.
  • Prepares quotations and proposals based on clients’ requirements.

Qualifications
  • Minimum of 2 years’ experience in a sales position, preferably at 4 or 5-star hotel.
  • Degree/Diploma in Hotel Management / Business Administration.
  • Strong knowledge of Opera & Microsoft Office.
  • Understands the local culture and has worked in the region.
  • Good communication skills.
  • Fluency in another language is an advantage.
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