Human Resources Assistant

2 weeks ago

Reading, United Kingdom Zensar Technologies Full time

The HR Assistant reporting into the HR Manager, is a crucial role in the European Human Resources team. You will support the HR team on all HR matters in the employee life cycle, including but not limited to, onboarding/induction, visa processing, employee engagement and retention, wellbeing, learning and development, employee relations, leave management, cyclical HR activities (e.g., goalsetting/annual appraisal/reviews, promotion, salary review, and annual incentive), and offboarding. The HR Assistant role requires someone who is highly organised with excellent administrative and communication skills, who enjoys variety and working in a fast-paced environment.


Responsibilities


  • Onboarding: Coordinate the employee onboarding process with support from the HRSS team. This includes ensuring that all new starter documentation and information is received and uploaded onto our HR systems, conducting HR inductions, liaising with relevant stakeholders on onboarding arrangements, completing right to work checks, and adding new starters to the payroll dashboard.


  • HR Support: Manage the team HR inbox and provide accurate, relevant and timely advice on the interpretation and implementation of our HR policies and procedures. Escalate more complex cases to the HR Manager as appropriate

.

  • Employee Relations: Provide initial advice and support to managers on employee relations issues (e.g. sickness absence, performance and discipline) ensuring that these are managed fairly, consistently and in line with the company’s policies, best practice and employment law, escalate more complex cases to the HR Manager as appropriate.


  • Wellbeing: Support managers and employees with Wellbeing-related concerns, offering guidance where appropriate or sign-posting onto professional help (e.g. the EAP). Participate in developing the Wellbeing programme with support from the Wellbeing CoE.


  • Payroll & Benefits Administration: Prepare the monthly payroll and benefits process with the HRSS and the Finance team to ensure accurate and complete data on people, salaries and benefits for the UK and European payrolls.


  • Leave Management: Support the HR Manage with all family leave (e.g. maternity, adoption, paternity, shared parental) applications and flexible working requests in line with company policies and procedures. Track and compile leave reports


  • Cyclical HR activities: Support the HR team in managing the cyclical HR processes, e.g. goalsetting, annual appraisals, promotions, salary reviews and annual incentives, Top Talent and Critical Talent, reward and recognition programmes.


  • Learning and Development: Support the HR team to develop the training calendar and participation in the UK and European. Monitor and report participation.


  • HR Audits: Together with the HRSS team and HR Manager, collate all data required for internal and external audits. Participate in the audit meetings as required to clarify any questions from the auditors.


  • HR Projects: Participate in cross-functional HR projects as required.


  • HR Metrics/Employee Surveys: Support the HR Manager in analysing key people metrics and employee happiness surveys, identifying trends and prepare reports as required.


  • HR policy and process development: Support the HR team to revise and monitor HR policies and procedures to reflect current employment law and best practice. Proactively identify opportunities to streamline and improve HR systems and processes to make them more efficient and user-friendly and to enhance the employee experience.


  • Offboarding process: Action the offboarding formalities with support from the HRSS team. This includes briefing line managers on the exit process, updating leaver details on the payroll and benefits dashboard, quality checking resignation acknowledgement letters, conducting exit interviews and sharing the subsequent report/ feedback.


  • Global Mobility: Support the Global Mobility Senior Manager to prepare Certificate of Sponsorships and support the associates with the actions required to join the UK team. Any other duties commensurate with the role deemed necessary by the HR Manager.


Your experience and qualifications


  • 2-3 years plus generalist HR experience in a fast-paced Tech or IT services company.
  • Knowledge and competence in interpreting and applying employment law and best practices, sound judgement, and ability to find pragmatic solutions.
  • Excellent communication, interpersonal skills and a meticulous eye for detail.
  • Ability to produce clear, concise written communications.
  • Ability to build and maintain professional relationships with key stakeholders.
  • Demonstrated ability to work independently as well as part of a team.
  • Demonstrated excellent customer focus, with a pro-active, positive, actionorientated, and ‘can-do’ attitude.
  • Demonstrated strong organisational skills, a commitment and ability to follow tasks through to completion, the ability to work in a methodical and detailed manner, whilst managing and prioritising multiple and sometimes conflicting tasks.
  • Strong professionalism understands confidentiality and acts with integrity in all dealings.
  • Experience providing HR support across multiple geographical regions desirableand or a desire to learn.
  • Ability to adapt to an ever changing environment. Intermediate / advanced MS Office suite experience, including Word, Excel, PowerPoint.
  • Willing to learn new processes and systems.
  • A’ Level or equivalent in business studies (HR focus) or psychology preferred

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