Sales Manager

7 days ago


Dagenham, United Kingdom Streamline Services Consultancy Limited Full time

We are currently recruiting for a motivated Sales Manager to oversee the operations of a fast-paced sales support team. This role involves managing a team of administrators who handle customer orders, queries, and related tasks. The ideal candidate will have a strong background in team leadership and customer service, with a focus on process improvement and delivering a seamless customer experience.Key Responsibilities: * Provide excellent customer service by addressing inquiries, requests, and complaints promptly and professionally, ensuring a positive experience. * Manage and lead a team of Sales Office Administrators to ensure efficient handling of sales orders and customer queries via phone and email. * Track sales performance and provide regular reports, including monthly sales figures, to identify trends and areas for improvement. * Collaborate with internal teams to align sales office activities with broader business goals and objectives. * Mentor and develop team members, promoting continuous improvement in their performance and processes. * Oversee and coordinate day-to-day sales office operations to drive team effectiveness and productivity. * Monitor the wellbeing and attendance of the team, addressing performance concerns according to company policies. * Identify areas for improvement in policies and processes to enhance service standards and operational efficiency.Monday – Friday 08:00-17:00£DOEIf you are interested in a confidential chat, please apply today


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