Service Desk Specialist
4 weeks ago
Job Description: Service Desk Engineer
Location: Central Reading Office - 4 days in the office Salary: £32k
Experience Required:
- Experience in a service desk environment
- Excellent customer service skills
- Confident communicator
- Strong technical knowledge of Windows operating systems, M365, and service desk methodologies
Responsibilities:
- Provide exceptional service desk support, ensuring a positive and efficient experience.
- Handle 1st line support enquiries, resolving issues related to O365, Cloud services, desktop support, Microsoft applications, and other business systems.
- Demonstrate advanced troubleshooting skills to resolve tickets at the first ask.
- Proficiently troubleshoot printer issues and offer quick resolutions.
- Administer Active Directory, creating and managing user accounts and permissions.
- Manage SharePoint and OneDrive, assisting with user access, permissions, and troubleshooting.
- Troubleshoot any Microsoft application used by the business.
- Set up devices using Microsoft Autopilot and configure laptops, tablets, and mobiles for new starters.
- Conduct timely onboarding and setup for new employees, ensuring seamless integration into the company.
- Disable user accounts and devices securely and efficiently.
- Maintain clear and detailed documentation of support interactions, resolutions, and system configurations.
- Exhibit excellent communication skills, providing clear and concise instructions to users and collaborating effectively with team members and various levels of stakeholders.
- Prioritise and escalate issues professionally, ensuring timely resolution and minimising downtime for users.
Please apply ASAP if interested as this is an urgent role
-
Service Desk Specialist
1 week ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk SpecialistAt Areti Group | B Corp™, we are seeking a skilled Service Desk Specialist to join our team. The ideal candidate will have experience in a service desk environment, with a strong focus on providing exceptional customer service.Key Responsibilities: Handle 1st line support enquiries, resolving issues related to O365, Cloud services,...
-
Service Desk Support Specialist
2 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk Support SpecialistAt Areti Group | B Corp™, we are seeking a skilled Service Desk Support Specialist to join our team. The ideal candidate will have experience in a service desk environment, with a strong focus on providing exceptional customer service and technical support.Key Responsibilities: Provide technical support for O365, Cloud...
-
Service Desk Support Specialist
2 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk Support SpecialistAt Areti Group | B Corp™, we're seeking a skilled Service Desk Support Specialist to join our team. As a key member of our IT department, you'll be responsible for providing exceptional service desk support, ensuring a positive and efficient experience for our users.Key responsibilities include: Handling 1st line support...
-
Service Desk Support Specialist
2 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Areti Group | B Corp®. As a key member of our IT support team, you will be responsible for providing exceptional service desk support to our customers, ensuring a positive and efficient experience.Key Responsibilities:Handle 1st line support...
-
Service Desk Support Specialist
2 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full time £32,000Service Desk Support SpecialistWe are seeking a highly skilled Service Desk Support Specialist to join our team at Areti Group | B Corp®. As a key member of our IT support team, you will be responsible for providing exceptional service desk support to our customers, ensuring a positive and efficient experience.Key Responsibilities:Handle 1st line support...
-
Service Desk Support Specialist
3 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full timeJob Title: Service Desk SpecialistAt Areti Group | B Corp®, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide timely and effective...
-
Service Desk Support Specialist
3 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full timeJob Title: Service Desk SpecialistAt Areti Group | B Corp®, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide timely and effective...
-
Service Desk Support Specialist
2 weeks ago
Reading, Reading, United Kingdom Areti Group | B Corp™ Full timeJob Title: Service Desk SpecialistAt Areti Group | B Corp™, we are seeking a highly skilled Service Desk Specialist to join our team. As a key member of our IT department, you will be responsible for providing exceptional service desk support to our employees, ensuring a positive and efficient experience.Key Responsibilities:Provide first-line support for...
-
Service Desk Specialist
2 weeks ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk Engineer Location: Central Reading Office - 4 days in the office Salary: £32k Experience Required: Experience in a service desk environment Excellent customer service skills Confident communicator Strong technical knowledge of Windows operating systems, M365, and service desk methodologies Responsibilities: Provide...
-
Service Desk Specialist
5 days ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk Engineer/Helpdesk/1st Line Location: Central Reading Office - Salary: Up to £32k Experience Required: Experience in a service desk environment Excellent customer service skills Confident communicator Strong technical knowledge of Windows operating systems, M365, and service desk methodologies Responsibilities: Provide...
-
Service Desk Specialist
3 weeks ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk EngineerLocation: Central Reading Office - 4 days in the office Salary: £32k Experience Required:Experience in a service desk environmentExcellent customer service skillsConfident communicatorStrong technical knowledge of Windows operating systems, M365, and service desk methodologiesResponsibilities:Provide exceptional service...
-
Service Desk Specialist
3 weeks ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk Engineer Location: Central Reading Office - 4 days in the office Salary: £32k Experience Required: Experience in a service desk environment Excellent customer service skills Confident communicator Strong technical knowledge of Windows operating systems, M365, and service desk methodologies Responsibilities: Provide...
-
Service Desk Specialist
4 weeks ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk EngineerLocation: Central Reading Office - 4 days in the office Salary: £32k Experience Required:Experience in a service desk environmentExcellent customer service skillsConfident communicatorStrong technical knowledge of Windows operating systems, M365, and service desk methodologiesResponsibilities:Provide exceptional service...
-
Service Desk Specialist
2 weeks ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk Engineer/Helpdesk/1st Line Location: Central Reading Office - Salary: Up to £32k Experience Required:Experience in a service desk environmentExcellent customer service skillsConfident communicatorStrong technical knowledge of Windows operating systems, M365, and service desk methodologiesResponsibilities:Provide exceptional...
-
Service Desk Specialist
2 weeks ago
Reading, United Kingdom Areti Group | B Corp™ Full timeJob Description: Service Desk Engineer/Helpdesk/1st Line Location: Central Reading Office - Salary: Up to £32k Experience Required:Experience in a service desk environmentExcellent customer service skillsConfident communicatorStrong technical knowledge of Windows operating systems, M365, and service desk methodologiesResponsibilities:Provide exceptional...
-
Service Desk Operator
4 months ago
Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeThe post holder will effectively operate the Service Desk and progress the service requests for Royal Berkshire Foundation Trust (RBFT) Estates Department. The post holder will monitor the service provider performance through KPIs and SLAs. The post holder will be working to procedures, processes and standards set by the Service Desk and Building Manager and...
-
Estates Service Desk Manager
3 weeks ago
Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeJob Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that our estates maintenance services are delivered to the highest standards.Key...
-
Estates Service Desk Manager
3 weeks ago
Reading, Reading, United Kingdom Royal Berkshire NHS Foundation Trust Full timeJob Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that our estates maintenance services are delivered to the highest standards.Key...
-
Estates Service Desk Manager
3 weeks ago
Reading, Reading, United Kingdom healthjobsuk - jobboard Full timeJob Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that all service requests are processed efficiently and effectively.The successful candidate will...
-
Estates Service Desk Manager
3 weeks ago
Reading, Reading, United Kingdom healthjobsuk - jobboard Full timeJob Title: Estates Service Desk ManagerWe are seeking an experienced Estates Service Desk Manager to join our team at Royal Berkshire NHS Foundation Trust. As a key member of our Estates team, you will be responsible for managing the Service Desk and ensuring that all service requests are processed efficiently and effectively.The successful candidate will...