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Account Executive

2 months ago

Hampton, United Kingdom Absolutely Recruitment Full time

Account Executive

Based in Hampton.

Full time office based role Salary £25,000 per annum plus benefits and APR bonus

(37.5 hours per week)

We are currently recruiting for an Account Executive on behalf of one of our clients, a well-established organisation based in the Hampton area. This is a fantastic opportunity with anyone who has excellent communication skills and solid administrative experience.

Person Specification: -

  • Extensive Account Management or sales administration experience from within industry
  • Customer service background/experience
  • High levels of proficiency in Microsoft Office
  • Ability to produce accurate work to tight deadlines under pressure with excellent time management skills
  • Articulate individual with the ability to communicate clearly in writing and orally
  • Excellent administration skills
  • High level of Customer Care and quality service
  • Problem solving ability
  • Strong team player with strong negotiation skills
  • Data/Information Analysis
  • Empathic, positive, flexible outlook
  • Full Driving Licence
  • Degree educated or equivalent
  • A motor or automotive background would be desirable

Key Responsibilities:

  • To act as the main day to day point of contact for all clients; to produce client documentation within defined time-scales
  • Produce new vehicle orders
  • Progress orders advising clients of any change
  • Generate and issue new vehicle contracts and monitor return
  • Arrange new vehicle deliveries / vehicle collections
  • Arrange vehicle re-allocations where required
  • To handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary
  • To manage and/or generate monthly customer invoicing and recharges
  • To generate and authorise external supplier orders
  • To produce regular and 'ad-hoc’ client reports within defined time-scales
  • To provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary
  • To maintain a professional attitude, building and maintaining relationships with internal and external customer
  • To act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales
  • To deal with any concerns or issues that may arise, implementing preventative improvements
  • To undertake and complete development solutions as deemed necessary and as required in the performance of the role