ServiceNow Lead

3 weeks ago

London, United Kingdom Skywaves Rise Full time

Job Role: ServiceNow Lead (Expertise in OMT, ITSM and CMDB)

Location: London, UK

Role Type: Permanent

Mode: Hybrid


Must Have: Telecom Domain experience.


Requirements and Skills:

Development Experience: Prior experience as a Developer or Designer is a prerequisite, with a documented history of prosperous project executions.

A solid command of various ServiceNow TMT components is essential, encompassing ITSM, FSM, TNI, OMT, SPM, and TSOM.

A minimum of 5 years of hands-on experience working with TelCo clients, particularly within the OSS Domain, covering Service Assurance, Fulfilment, Activation, Plan & Build, OM, and Field Services Management.

A minimum of 2 hands-on implementations with the ServiceNow platform, ideally beyond ITSM.

Exceptional problem-solving skills, coupled with the capacity to dissect intricate technical challenges.

Strong communication and interpersonal abilities are indispensable for successful collaboration with diverse teams.

Possession of ServiceNow certifications is an advantage and will be highly regarded.


Responsibilities:

Presales Support, Solution Design, and

ServiceNow Development

Quality Assurance and Testing

Staying Updated and Optimization

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