Current jobs related to Head of Account Retention - London - Zetter Recruitment

  • Head of Customer Retention

    1 month ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionWe are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs.About the Role:The Head of Retention will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive online sales and improve...

  • Head of Customer Retention

    1 month ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionWe are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs.About the Role:The Head of Retention will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive online sales and improve...

  • Head of Customer Retention

    1 week ago

    London, Greater London, United Kingdom Illuminate Recruitment Ltd Full time

    Head of Customer RetentionWe are seeking an experienced Head of Customer Retention to join our team at Illuminate Recruitment Ltd. As a key member of our marketing team, you will be responsible for designing and executing a comprehensive customer engagement and retention strategy.Key Responsibilities:- Develop and implement data-driven customer retention...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionAbout the Role:We are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionAbout the Role:We are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive...

  • Head of Customer Retention

    1 month ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionAbout the Role:We are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive...

  • Head of Customer Retention

    1 month ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionAbout the Role:We are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionAbout the Role:We are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom DTC Jobs Full time

    Job Title: Head of RetentionAbout the Role:We are seeking a highly skilled and experienced Head of Retention to join our team at DTC Jobs. As a key member of our ecommerce team, you will be responsible for developing and implementing strategies to drive online sales for our B2C nail tech brand.Key Responsibilities:Develop and implement strategies to drive...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom goPuff Full time

    Head of RetentionAt goPuff, we're revolutionizing the way people live by delivering everything they need in just minutes. As our Head of Retention, you'll play a critical role in driving customer loyalty and engagement.Key Responsibilities:Develop and execute a comprehensive CRM strategy that enhances customer life cycles and personalization across multiple...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom goPuff Full time

    Head of RetentionAt goPuff, we're revolutionizing the way people live by delivering everything they need in just minutes. As our Head of Retention, you'll play a critical role in driving customer loyalty and engagement.Key Responsibilities:Develop and execute a comprehensive CRM strategy that enhances customer life cycles and personalization across multiple...

  • Head of Customer Retention

    3 weeks ago

    London, Greater London, United Kingdom goPuff Full time

    Head of RetentionAt goPuff, we're revolutionizing the way people live by delivering everything they need in minutes. As our Head of Retention, you'll play a critical role in driving customer loyalty and engagement.Key Responsibilities:Develop and execute a comprehensive CRM strategy that enhances customer life cycles and personalization across multiple...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom goPuff Full time

    Head of RetentionAt goPuff, we're revolutionizing the way people live by delivering everything they need in minutes. As our Head of Retention, you'll play a critical role in driving customer loyalty and engagement.Key Responsibilities:Develop and execute a comprehensive CRM strategy that enhances customer life cycles and personalization across multiple...

  • Head of Customer Retention

    4 weeks ago

    London, Greater London, United Kingdom goPuff Full time

    Head of RetentionAt goPuff, we're revolutionizing the way people live by delivering everything they need in minutes. As our Head of Retention, you'll play a critical role in driving customer loyalty and engagement.Key Responsibilities:Develop and execute a comprehensive CRM strategy that enhances customer life cycles and personalization across multiple...

  • Head of Customer Retention

    3 weeks ago

    London, Greater London, United Kingdom goPuff Full time

    Head of RetentionAt goPuff, we're revolutionizing the way people live by delivering everything they need in minutes. As our Head of Retention, you'll play a critical role in driving customer loyalty and engagement.Key Responsibilities:Develop and execute a comprehensive CRM strategy that enhances customer life cycles and personalization across multiple...

  • Head of Retention

    7 days ago

    London, United Kingdom Eutopia Solutions Limited Full time

    Head of Retention (Student Success) **New Higher Salary**£60K + upto £10k commissionCentral London (hybrid working, 1 day a week in the office)I am working exclusively with a progressive organisation in the digital learning industry who are scaling their product and services and require a Head of Retention (Student Success) with B2C experience to drive...

  • Head of Retention

    5 days ago

    London, United Kingdom Eutopia Solutions Limited Full time

    Head of Retention (Student Success) **New Higher Salary**Take the next step in your career now, scroll down to read the full role description and make your application.£60K + upto £10k commissionCentral London (hybrid working, 1 day a week in the office)I am working exclusively with a progressive organisation in the digital learning industry who are...

  • Head of Customer Retention

    4 months ago

    London, United Kingdom Hearst Media Services Full time

    At Hearst UK, there’s always more to the story. Join us as our Head of Customer Retention and Engagement to start the next chapter in your career. We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that...

  • Head of Customer Retention and Loyalty

    3 weeks ago

    London, Greater London, United Kingdom Salt Full time

    Job Title: Head of Brand and DigitalAt Salt, we're seeking a seasoned professional to lead our customer retention and loyalty efforts. As Head of Brand and Digital, you'll be responsible for driving international CRM and loyalty initiatives, working closely with our Digital Director to develop and execute a comprehensive strategy.Key Responsibilities:Lead...

  • Head of Customer Retention and Loyalty

    3 weeks ago

    London, Greater London, United Kingdom Salt Full time

    Job Title: Head of Brand and DigitalAt Salt, we're seeking a seasoned professional to lead our customer retention and loyalty efforts. As Head of Brand and Digital, you'll be responsible for driving international CRM and loyalty initiatives, working closely with our Digital Director to develop and execute a comprehensive strategy.Key Responsibilities:Lead...

Head of Account Retention

3 months ago

London, United Kingdom Zetter Recruitment Full time

Head of Account Retention


Company snapshot:

  • Global Tech for Good software company providing a niche software platform into the Education Sectors
  • Excellent reputation for loyalty and strategic partnerships across the UK and Internationally
  • Certified B Corp and Great Place to Work


The role:

As the Head of Account Retention, you will be responsible for..

  • Leading and developing a team of 3 Senior Account Managers (and a team of AM's indirectly) across the UK
  • Driving success and engagement across accounts to reduce churn risk
  • Implement strategies to retain business, in collaboration with the wider team manage the retention of our existing base.
  • Actively build relationships with senior stakeholders, executing active listening and objection handling skills


About you:

  • Previous retention experience within the Education Sector, with a strong understanding of building relationships with key stakeholders within schools
  • Experience leading a team of Account Managers/Customer Success
  • Proven success in engaging senior stakeholders, overcoming objections
  • Passionate about technology for good
  • First class communication skills (phone, email and face to face)


The package:

  • to £50,000 basic
  • Remote working with client visits
  • Amazing culture and benefits
  • Annual company bonus


Explore a wide range of Sales, Account Management, and Customer Success jobs across the UK & Internationally. Zetter is the go-to Sales Recruitment Agency for companies looking to recruit experienced Sales and C-level Executives. Specialist sectors include SaaS, DeepTech, Fintech, Cleantech, Renewable Energy, Construction Tech, Proptech, E-Learning/EdTech, FMCG and HealthTech.


Zetter Ltd are acting as an employment agency in relation to this vacancy.