Global Revenue and Distribution Analyst

3 weeks ago

London, United Kingdom Corinthia Hotels Limited Full time

Based at the Head Office in London, the Global Revenue and Distribution Analyst plays a crucial role in supporting the Head of Global Revenue Management, the Central Revenue Management Team, and Corinthia Hotels in optimizing revenue and fostering a revenue management culture across the brand. Reporting to the Global Revenue & Distribution Manager, this analytical role involves a diverse range of responsibilities and tasks aimed at maximizing room revenue, ensuring rate parity, maintaining revenue audit accuracy, assisting with pre-openings, conducting thorough data analysis, and monitoring pricing across various distribution channels.


As the primary point of contact for hotel-based revenue teams regarding SynXis and the Tableau BI Tool, the Global Revenue and Distribution Analyst plays a pivotal role in facilitating effective communication and collaboration between different departments.


Key Responsibilities


  • Reporting Tools and Tableau BI: Conduct thorough data analysis, oversee the availability of revenue reports, and manage initial inquiries for report requests
  • SynXis: Act as the main point of contact, serving as the primary liaison between hotel-based revenue teams and SynXis
  • Provide ongoing support and guidance to ensure effective utilization of SynXis platform for revenue optimization
  • Training and Support: Assist in creating and conducting hands-on training sessions on SynXis, Opera Cloud, Tableau, and other revenue management tools
  • Content Management: Collaborate closely with Marketing to oversee current and upcoming projects concerning hotel content across all distribution channels


Duties and Responsibilities:


  • Act as key user of the BI tools – Tableau and R&A. Utilize Tableau and R&A to extract, analyse, and interpret data
  • Assist in collecting, compiling, and analysing data from various sources, PMS, CRS, IDeaS and market research
  • Generate regular reports on revenue performance, distribution channel effectiveness, and market trends. Customize reports as needed to meet the specific requirements
  • Prepare reports and presentations for senior management on revenue performance and trends
  • Be the point of contact for SynXis troubleshooting (in addition to SynXis customer service team)
  • Maintain the integrity of SynXis contents by regularly auditing and updating information as needed
  • Support the hotel-based revenue teams to maintain Opera and SynXis systems aligned to the Corinthia standards
  • Provide guidance to hotels on the effective use of revenue management systems, including Opera and SynXis
  • Conduct regular property checks to ensure rate parity across every channel.
  • Assist in setting up the Revenue and Distribution processes, developing standards and procedures
  • Collaborate closely with cross-functional teams, including Revenue Management, hotel-based Revenue and Reservations Teams, IT, Operations, Loyalty and Sales, to address necessary issues
  • Communicate effectively with stakeholders to ensure alignment and transparency regarding revenue management initiatives
  • Ensure compliance with company policies and procedures related to revenue management.
  • Identify opportunities for process improvement and efficiency in revenue management practices
  • Stay informed about industry best practices and emerging technologies related to revenue management and distribution. Continuously seek opportunities to improve processes to enhance efficiency


Requirements:


  • Bachelor’s degree from an accredited university or college in Mathematics, Computer Science, Information Management, Statistics, Economics or other relevant areas
  • A minimum of two years relevant work experience
  • Knowledge of hotel systems
  • Proficient with reporting tools and Excel
  • Proficient with Microsoft Office
  • Comfortable with Revenue Management systems
  • Strong analytical and data interpretation skills.
  • Strategic mindset, and proficiency in revenue management systems
  • Detail-oriented with a focus on accuracy.
  • Conceptualizing strategies: sees patterns and trends; thinks outside the box, sees the big picture
  • Strong data management and analysis skills including ability to establish data management platforms
  • Experience working in a multicultural environment
  • Excellent organizational with ability to manage competing priorities and deadlines
  • Ability to productively interact with a wide range and level of staff and stakeholders
  • Strong computer competency with work processing, spreadsheets and other IT skills

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