Guest Services Assistant

1 month ago


Ascot, United Kingdom SRS Limited Full time

Have you got experience wothing in the Hospitality Sector in a 4-5* Hotel or Resort?We are looking for an exceptional Guest Services Assistant to work on Reception (FOH)You will be expected to provide each guest with a tailored and memorable experience of the highest standard. Ideal candidate would inately always seek to surpass expections and needs of guests.Duties: * Weloming guests in a professional & friendly manner * To escort guest when possible * Offer a valet service including a buggy service * Always gabove an beyond guest experiences * Load and unload luggage and personal items with care * Maintain cleaninliness and order of the entrance/drivewayYou may be required to adjust your hours of work to cover needs of business to flexibility would be a key advantage - ideally No holidays between May-October*Important*: This role would ideally suit an individual with flexiblity and a strong love for engaing with people in order to deliver a exceptional service.Required: * Full clean UK driver's licence * Previous 4-5* hotel, resort member's club experience * Customer service focus with excellent interpersonal skills * highlighy presentable (no visible tattoos or peircing)



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