Head of Surveying Services

Shape the future of housing and sustainability with SettleParadigm as our Head of Surveying. This is your opportunity to lead a high-performing surveying service at one of the UKs most ambitious housing providers. Youll drive innovation in building surveying, stock condition, retrofit, and asset managementworking flexibly within our hybrid working model (two days in the office in High Wycombe, three from home) and a culture that champions expertise, collaboration, and growth. Are you looking to join a growing, values-led organisation with a clear social purpose? At SettleParadigm, were proud to be the largest housing group in the region, managing over 27,000 homes across Buckinghamshire, Bedfordshire, and Hertfordshire. Everything we do is about delivering excellent services, high quality homes, neighbourhoods we can be proud of and maximising number of new affordable homes we build. Through our merger weve brought together shared values, skills and ambition, so we can build more affordable homes and make an even bigger difference in the communities we serve If you're ready to grow your career in a supportive, inclusive environment while helping to shape stronger communities, wed love to welcome you on our journey. Together, were building a better future. About the Role/team This role has responsibility for surveying across the surveying spectrum, including Building Surveying, Disrepair, Stock Condition, Retrofit and general property inspections. Your leadership will influence decisions that improve lives and future-proof our housing portfolio. Key Responsibilities: Lead and manage the Surveying Services DepartmentProvide clear, measurable guidance to deliver a high-performing, customer-focused surveying service across Paradigms property portfolio. Oversee all inspection and compliance activitiesEnsure stock condition, health & safety, technical inspections, and retrofit assessments are delivered to the highest standards and regulatory requirements. Drive strategic asset management and continuous improvementMaintain accurate asset data, implement robust systems, and embed best practices to support proactive decision-making and long-term planning. Provide expert technical advice and governanceAdvise on building pathology, compliance, and investment strategies, ensuring adherence to legislation and SettleParadigms policies. Lead and develop a high-performing teamMentor and coach managers and staff, foster collaboration, ownership a culture of professional learning & development across the team ensuring consistent service delivery through effective resource and performance management. What Were Looking For Must haves: Degree in Building Surveying OR a construction-related disciplinestrong academic foundation in surveying principles. Extensive technical knowledgeof building pathology, defect diagnosis, and compliance within the social housing sector. Proven leadership experiencemanaging teams and improving performance in a surveying or property services environment. Excellent stakeholder management and communication skills , with the ability to influence and explain complex technical issues clearly. Strong commercial and analytical skills , including experience in contractor management, procurement, and delivering value for money. Nice to haves: Professional qualification such asMRICSor equivalent experience. Knowledge ofretrofit processesandPAS 2035 compliance . Familiarity withasset reinvestment analysisand stock data review methodologies. This role could be ideal for an experienced Senior Surveyor ready to take the next step into a strategic leadership position, or for a current Head of Service seeking a broader remit with additional services to manage. It may also appeal to a senior-level professional, such as a Director, who is looking to return to a more hands-on, operational role while still providing high-level technical leadership. Benefits At SettleParadigm, we believe in creating an environment where our people feel valued, supported, and inspired to grow. Our comprehensive benefits and rewards package reflects this commitment. Annual salary package: in excess of £80kp/a30 days holiday on startingplus Christmas closure and buy optionsGenerous pension schemeup to 9.5% employer contribution via salary sacrificeFamily-friendly leave : Enhanced maternity, paternity, and adoption leaveHealth cash planclaim up to £1,800 for everyday health costs (plus free kids cover)Life cover and income protectionFlexible workinghybrid options, modern offices, free parking & EV chargingAnd thats just the beginning Were also thrilled to provide: 30+ Mental Health First Aiders available to supportCar leasing via salary sacrifice (for permanent colleagues subject to conditions)Funded training, qualifications & apprenticeships3 paid volunteering days in the local communitiesPaid professional subscription (one per year)Our Commitment We are committed to creating an inclusive workforce, by reflecting and representing the diversity of the communities we serve. We would like to encourage applications from disadvantaged socio-economic backgrounds; people who identify as disabled, neurodiverse, members of the LGBTQ+ community and people from underrepresented groups. Accessibility and Adjustments We are committed to providing reasonable adjustments throughout our recruitment process and well always endeavour to be as accommodating as possible. Please let us know in advance of any suitable arrangements required. Due to the nature of some of our roles involving work with vulnerable members of society, this post may be subject to a basic or enhanced Criminal Disclosure, which will be carried out when a conditional offer is made. Please ensure you fully answer the questions on the application form. Closing Date:Tuesday 06 January 2026.Please note we will review any early applications before the Christmas break and may call candidates for an initial conversation about the role.TPBN1_UKTJ