Head of Information Technology Operations

4 weeks ago


buckinghamshire, United Kingdom TRIA Full time

Head of Technology Operations – Contract (Inside IR35) Location: Buckinghamshire (2–3 days on site) Rate: £700–£775 per day (to an umbrella) Duration: 6 months A newly appointed CIO is driving a major transformation to modernise and commercialise technology operations. As Head of Technology Operations , you’ll take ownership of service delivery, infrastructure and business systems — leading the move from a legacy, ITIL-led environment to a modern, service-based and customer-centric model . You’ll help reshape how technology delivers value, embedding a commercial mindset and driving measurable improvement in performance and user experience. Operating within a Microsoft environment (Azure, M365, Windows Server) , you’ll ensure operational excellence while building the foundations for a DevOps-enabled future. You will: Lead and modernise Technology Operations across Service Desk, Infrastructure and Business Systems Embed a service-first, commercial culture that delivers tangible business value Drive efficiency, automation and process improvement Partner with Security, Product and Transformation teams to deliver strategic change You: An experienced Technology Operations leader with deep Microsoft expertise and a track record of transforming legacy environments into customer-focused, service-led operations.



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