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Senior Liability Adjuster

4 months ago

Nottingham, United Kingdom Matt Burton Full time
MBA are proud to be recruiting for a global market leading claims management and loss adjusting company. Due to growth and demand we are seeking an experienced Senior Liability Adjuster to be able to cover the East Midlands What you’ll be doing:   You’ll be working in a pivotal role proactively handling and settling a technically complex caseload of third-party Liability claims, typically of high value. Your portfolio of work will consist of a mixture of more complex employers' liability, public liability and property liability, mainly on a cradle to grave basis.     As a subject matter expert, you’ll also play a key part in managing Client relationships, through management and delivery of SLA's and KPI’s, in addition to in depth and proactive Client and Broker interaction when required to assist in efficient claims handling and business development opportunities.   You’ll also be liaising with colleagues within different business areas, such as Property, Major & Complex Loss and Legal depending upon the nature of the claim, so attention to detail is essential to ensure each step of the claims process is as thorough as possible, collating and recording all necessary statements and information as required.    You’ll need to be skilled and tenacious, ensuing you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible.   About You: We’re looking for talent: An experienced Liability Adjuster accustomed to handling EL /PL claims (injury and third-party property damage). Ideally CILA qualified or LLB, however candidates who are qualified by experience are just as welcome to apply, with expectation to become professionally qualified. Experience:
  • Proven ability to handle and extensive and technically complex range of EL / PL and Property liability claims including claims involving third party property damage.
  • Extensive experience of writing investigation reports
  • Extensive knowledge of the insurance market
  • Extensive technical knowledge within the adjusting arena
  • Proven proficient working knowledge of scoping software and hand-held device use.
  • Good negotiation skills – for arranging appointments when required, alternative accommodation and explaining information when there is pushback on settlement
  • To understand what matter to the customer and to put this first – putting yourself in their shoes
  • Good IT skills, with a keen eye for detail
  • Flexibility in travelling
  • Full UK driving licence
This is an outstanding opportunity and we welcome your CV/Particulars ASAP