1st Line Support Service Desk Analyst

5 days ago

London, United Kingdom Austin Fraser Full time

1st Line Support Service Desk Analyst - London/Onsite - £25K


Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company.


You will be responsible for being the first point of contact for customers experiencing technical issues. Day to day responsibilities will include providing support via phone, email, live chat, diagnosing and troubleshooting a variety of technical problems.


This is an exciting opportunity to join a successful and award-winning organisation that will provide you with further career opportunities


Location: London/Onsite

Salary: £25K


Requirements:

  • Previous experience in a customer-facing technical support role (1st line or helpdesk).
  • Basic knowledge of IT systems, hardware, and software.
  • Familiarity with service desk software and ticketing systems (e.g., Jira, Zendesk, ServiceNow).
  • Strong problem-solving abilities and a methodical approach to troubleshooting.
  • IT certifications (e.g., CompTIA A+, ITIL Foundation) are a plus.


If you meet the above criteria and would like to be considered for this position then please click apply now

  • 1st Line Support Service Desk Analyst

    6 days ago

    London, United Kingdom Austin Fraser Full time €25,000

    1st Line Support Service Desk Analyst - London/Onsite - £25K Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company. You will be responsible for being the first point of contact for customers experiencing technical...

  • 1st Line Support Service Desk Analyst

    6 days ago

    London, United Kingdom Austin Fraser Full time €25,000

    1st Line Support Service Desk Analyst - London/Onsite - £25K Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company. You will be responsible for being the first point of contact for customers experiencing technical...

  • 1st Line Support Service Desk Analyst

    5 days ago

    London, United Kingdom Austin Fraser Full time

    1st Line Support Service Desk Analyst - London/Onsite - £25K Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company. You will be responsible for being the first point of contact for customers experiencing...

  • 1st Line Support Service Desk Analyst

    5 days ago

    London Area, United Kingdom Austin Fraser Full time

    1st Line Support Service Desk Analyst - London/Onsite - £25K Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company. You will be responsible for being the first point of contact for customers experiencing technical...

  • 1st Line Support Service Desk Analyst

    6 days ago

    London Area, United Kingdom Austin Fraser Full time

    1st Line Support Service Desk Analyst - London/Onsite - £25K Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company.You will be responsible for being the first point of contact for customers experiencing technical...

  • 1st Line Support Service Desk Analyst

    4 days ago

    London Area, United Kingdom Austin Fraser Full time

    1st Line Support Service Desk Analyst - London/Onsite - £25K Austin Fraser is currently supporting a leading healthcare organisation who are looking to on board an experienced 1st Line Support Service Desk Analyst due to the continuing growth of the company.You will be responsible for being the first point of contact for customers experiencing technical...

  • Service Desk Analyst

    1 month ago

    London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst /1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and...

  • Service Desk Analyst

    1 month ago

    London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst /1st Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...

  • Service Desk Analyst

    1 month ago

    London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst /1st Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...

  • Service Desk Analyst

    1 month ago

    London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st Line Support AnalystA fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis.IT Service Desk Analyst /1st Line Support AnalystSummary:The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by...

  • Service Desk Analyst

    1 month ago

    London Area, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst /1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided...

  • IT Support and Service Desk Operator

    4 weeks ago

    London, United Kingdom DGH Recruitment Full time

    IT Service Desk Analyst /1st Line Support Analyst A fantastic opportunity has arisen for an IT Service Desk Analyst /1st/2nd Line Support Analyst to join our London based global law firm on a permanent basis. IT Service Desk Analyst /1st Line Support Analyst Summary: The Service Desk Analyst will report to the Service Desk Manager and be assisted...

  • Service Desk Analyst – 1st/2nd Line Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Stroke Association Full time

    Job Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...

  • Service Desk Analyst – 1st/2nd Line Support Specialist

    4 weeks ago

    London, Greater London, United Kingdom Stroke Association Full time

    Job Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...

  • Service Desk Analyst – 1st/2nd Line Support Specialist

    2 months ago

    London, Greater London, United Kingdom Stroke Association Full time

    Job Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...

  • Service Desk Analyst – 1st/2nd Line Support Specialist

    2 months ago

    London, Greater London, United Kingdom Stroke Association Full time

    Job Title: Service Desk Analyst – 1st/2nd LineWe are seeking a highly skilled and experienced Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for internal customers, providing technical support and resolving IT incidents and service requests.Key Responsibilities:Provide technical support and...

  • Support Technician

    4 weeks ago

    London, United Kingdom Whitehall Resources Full time

    SAP Support Analyst - S/4HANA An exciting new SAP Support Analyst / Senior SAP Support Analyst position has arisen for an exciting end-user organisation based in either Hampshire or London. As the SAP Support Analyst you will provide core business applications support to the business across regions, covering S/4HANA, SuccessFactors and eCommerce / CRM /...

  • Support Technician

    1 month ago

    London, United Kingdom Whitehall Resources Full time

    SAP Support Analyst - S/4HANA An exciting new SAP Support Analyst / Senior SAP Support Analyst position has arisen for an exciting end-user organisation based in either Hampshire or London. As the SAP Support Analyst you will provide core business applications support to the business across regions, covering S/4HANA, SuccessFactors and eCommerce / CRM /...

  • Support Technician

    4 weeks ago

    London, United Kingdom Whitehall Resources Full time

    SAP Support Analyst - S/4HANA An exciting new SAP Support Analyst / Senior SAP Support Analyst position has arisen for an exciting end-user organisation based in either Hampshire or London. As the SAP Support Analyst you will provide core business applications support to the business across regions, covering S/4HANA, SuccessFactors and eCommerce / CRM /...

  • 2nd Line Service Desk Analyst

    1 month ago

    London, United Kingdom GLL Full time

    GLL is looking for a 2nd Line Service Desk Analyst to work at Our Head Office, Woolwich, Southeast London. If you have the skills and ambition to join us as a2nd Line Service Desk Analyst, there has never been a more exciting time to join us. This is more than a job as a 2nd Line Service Desk Analyst job; it is a career.  We are seeking a talented and...