Property & Facilities Manager - NW of the UK

1 month ago

Newcastle upon Tyne, United Kingdom The Ardonagh Group Full time

This is a remote based regional role with a requirement to attend our various offices within the UK region that you are based. It is likely you would be on site 2-3 days per week and the rest working from home. Therefore, a clean driving licence will be required.


We are looking for a candidate to be based in and to look after the North West area of the UK.


Purpose of the Role


This exciting new Property & Facilities (P&F) Manager opportunity has arisen to join our Operations team to create and maintain great places to work. You will work closely with our Services Partners, sites and internal teams to ensure a best-in-class service.


You will be responsible for effective delivery of Property, Hard and Soft Facilities Services, Health & Safety and maintain the internal customer relationship in your geographical remit.

The role is a regional role, working with the offices based in your region.


What you will do


This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more:


  • Be responsible for the onsite management of Hard and Soft Facilities Management and services of occupied sites and car parks, whilst maintain productive relationships with stakeholders, service partners and the wider P&F team.
  • Lead regular KPI and service review meetings together with on-site H&S and FM audits, whilst following up actions arising from these.
  • Manage site level security related matters.
  • Obtain quotes, schedule works, issue permits, carry out risk assessments, onsite management of contractors, incident management, lead site tours for tenders and liaise with landlords and tenants as required.
  • Drive continuous improvement, manage compliance (lifts, PPMs etc) and manage complaints effectively.
  • Support your manager and wider team with service improvement plans and manage small projects.
  • Carry out site inductions with new service partners/employees.


Who we are looking for


This is an opportunity for a professional, organised individual who is hungry to learn and work as part of a team. We need someone with some exposure to facilities management (hard and soft service delivery) but we are more than happy to train the right person who has a can-do, hands on approach. We are looking for someone is/has:


  • Based anywhere in the North West, with a clean driving licence and the flexibility to attend offices as required, which may require the occasional weekend for emergency/out of hours contractor works.
  • A good working knowledge of Health & Safety
  • Customer/client facing experience in a similar role, ideally with customer relations experience.
  • COSHH and IOSH preferred but not essential.
  • Excellent communications skills across all mediums.
  • Innovative, creative, passionate, motivated and enthusiastic with a flexible approach to their work, whilst maintain strong attention to detail and the ability to multi-task.


In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:


  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
  • Pension scheme for when you feel it’s time to retire
  • 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing
  • Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
  • One day paid volunteering to give back to our communities
  • Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community
  • The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.


We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.


Ardonagh Group is an equal opportunities employer, and we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.


If your application is successful, we will conduct relevant employment checks prior to you beginning employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.


Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.


Why not check us out on LinkedIn to find out what life’s really like at Ardonagh.


The Ardonagh Group is one of the UK’s largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients’ challenges, offering an enviable range of products, services and solutions to their clients. We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality


So if this sounds like you, and you are looking for a new challenge where you can learn and develop your career, then this could be a great opportunity for you.

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