Service Delivery Manager
4 weeks ago
Join Our Highways Team as a Service Delivery ManagerWe're looking for an experienced Service Delivery Manager to join our Highways team based in Thimble Mill Lane, Birmingham. In this key role, you'll lead the strategic direction and day-to-day delivery of highways operations. Working closely with Birmingham Highways Limited (BHL), Birmingham City Council (BCC), supply chain partners, and stakeholders, you'll ensure effective stewardship of the network in line with client policies and requirements. Can you imagine a world without transportation links via land, sea or air? Nor can we Your journey is our journey, come and join us at Kier Transportation and make a difference. Supporting the movement of people, goods and equipment. Location: Thimble Mill Lane, Birmingham – travel to the office required with some remote working available Hours: Permanent, Fulltime 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us Salary: £75,000 - £85,000 per year + bonus + private healthcare + £7,350 annual car allowance + benefits We are unable to offer certificates of sponsorship to any candidates in this role What will you be responsible for? As a Service Delivery Manager, you'll collaborate across teams to ensure smooth and effective operations, particularly for winter services and emergency response. You'll take ownership of delivering routine, cyclical, and capital maintenance, as well as resilience works making sure projects are completed safely to a high standard, on time and within budget. Your day to day will include: Work closely with the Health and Safety Manager to develop robust safe systems of work and oversee the effective deployment of operatives and contractors ensuring that safety remains the top priority in all operations, always safeguarding both the workforce and network users Manage and be responsible for planning and organising all operational activities on the network Build and maintain strong relationships with our customers, particularly the BCC Contract Team to fully understand their needs and ensure objectives are aligned through collaborative and transparent working Ensure that processes, procedures, plans and systems are uniform across Birmingham Develop the commercial culture to achieve the successful delivery and profitability of the contract What are we looking for? This role of Service Delivery Manager is great if you have: Proven experience as an Operations Manager or in a similar role within highways maintenance or construction Strong understanding of business operations and financial principles Excellent leadership and management skills Rewards and benefitsWe're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusionMaking Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier #LI-JB2
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Service Delivery Model
5 days ago
Birmingham, Birmingham, United Kingdom West Midlands Fire Service Full timeService Delivery Model (SDM) Review Operational Lead TemporaryStation Commander/Manager 2ASalary - Manager 2A £53,460Publish date: Tuesday 18 th November 2025Closing date: Friday 28 th November at 12 noonHours: Full TimeWest Midlands Fire Service (WMFS) is the second largest fire and rescue service in England, serving an area of 902km square and a...
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Service Delivery Manager
6 days ago
Birmingham, United Kingdom Harcourt Matthews Ltd Full timeService Delivery Manager Birmingham £60,000 - £65,000 + bonus / benefits package **The Company**: **Working at the heart of digital transformation** a role is available for a Service Delivery Manager to lead a team and be accountable for the strategic development and delivery of key legal technology platforms. This global Legal ProfessionalServices group,...
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Service Delivery Manager
6 hours ago
Birmingham, United Kingdom Tandem Talent Ltd Full time**TerraQuest** **Service Delivery Manager** **Location: Birmingham office with agile working 3 days per week from home** **Salary competitive** **Who we are...** TerraQuest Solutions Ltd, is an award winning and a market leading specialist provider of planning, land, property and business solutions. We are an established and trusted organisation which...
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IT Service Delivery Manager
1 week ago
Birmingham, United Kingdom Lorien Full timeIT Service Delivery Manager - HS2 Location: Birmingham (City Centre) Contract Type: Permanent Clearance: Must be eligible to work in the UK About the Role We are seeking an experienced IT Service Delivery Manager to oversee the end-to-end delivery of IT services across multiple platforms and suppliers. This role is critical to ensuring IT services are...
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Service Delivery Manager
4 weeks ago
Birmingham, United Kingdom Kier Group Full timeJoin Our Highways Team as a Service Delivery Manager We're looking for an experienced Service Delivery Manager to join our Highways team based in Thimble Mill Lane, Birmingham. In this key role, you'll lead the strategic direction and day-to-day delivery of highways operations. Working closely with Birmingham Highways Limited (BHL), Birmingham City Council...
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IT Service Delivery Manager
4 days ago
Birmingham, United Kingdom Totum Full time**IT Services Manager** **Birmingham** **Hybrid working = 50% in office/home over 2 weeks** **£70-80,000 per annum** Our client is recruiting a new IT Services Manager to work in their Birmingham office on a hybrid basis. The role will be managing a team of 10, via 3 direct reports and be responsible for the ongoing service delivery and improvements to...
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Service Delivery Manager
1 week ago
Birmingham, Birmingham, United Kingdom KPMG Full time £40,000 - £80,000 per yearJob detailsLocation: Birmingham, Bristol, Glasgow, Leeds, London, Manchester, ReadingCapability: AdvisoryExperience Level: ManagerType: Full TimeService Line: Technology & DataContract type: PermanentJob descriptionService Delivery ManagerAs we continue to grow and strengthen our support and managed services offerings, we are seeking an experienced Service...
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Service Delivery Manager
4 weeks ago
Birmingham, United Kingdom Kier Group Full timeJoin Our Highways Team as a Service Delivery Manager We're looking for an experienced Service Delivery Manager to join our Highways team based in Thimble Mill Lane, Birmingham. In this key role, you'll lead the strategic direction and day-to-day delivery of highways operations. Working closely with Birmingham Highways Limited (BHL), Birmingham City Council...
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Service Delivery Manager
2 days ago
Birmingham, United Kingdom Cygnet Full timeCygnet Birmingham, England, United Kingdom Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it. Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults...
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Service Delivery Manager
2 weeks ago
Birmingham, United Kingdom Kier Group Full timeJoin Our Highways Team as a Service Delivery Manager We're looking for an experienced Service Delivery Manager to join our Highways team based in Thimble Mill Lane, Birmingham. In this key role, you'll lead the strategic direction and day-to-day delivery of highways operations. Working closely with Birmingham Highways Limited (BHL), Birmingham City Council...
