Complaints Handler

3 weeks ago

Dartford, United Kingdom Office Angels Full time

Complaints and Compliance£28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to join a fabulous team where no experience is necessary; however, a confident, positive attitude is imperative. Full training is provided. This company also offer fantastic progression- 5 of the candidates we have placed within the last 2 years have been promoted into Assistant Manager/ Managerial positionsDuties:Taking inbound complaints from customers to resolve issuesUpdating paperwork to ensure all details are correctOffering consultative advice to customers and guide them to next stepsDiary management and prioritising call backsUpdating customer details on the online systemSkills required:True passion for exceptional customer serviceAbility to prioritise, organise and multi-task seamlesslyCommunicative and confident when speaking with clientsHonest, conscientious, and professionalCustomer Service experience would be beneficial- although the right attitude and personality will be the most important thing they are looking forBenefits:22 days' annual leave plus bank holidaysKitchen on siteBeautiful modern officesFantastic progression opportunitiesAll expenses paid Christmas PartyHealth InsuranceCentral Town location near to lots of shops and amenitiesOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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    3 weeks ago

    Dartford, United Kingdom Office Angels Full time

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