Complaints Handler

3 weeks ago

Dartford, United Kingdom Office Angels Full time

Complaints and Compliance

28,665 annual salary

NO experience necessary- full training provided

Dartford Town Centre- Beautiful Offices

Permanent position

9:30-5:30pm Monday to Friday

I am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity to join a fabulous team where no experience is necessary; however, a confident, positive attitude is imperative. Full training is provided. This company also offer fantastic progression- 5 of the candidates we have placed within the last 2 years have been promoted into Assistant Manager/ Managerial positions

Duties:

  • Taking inbound complaints from customers to resolve issues
  • Updating paperwork to ensure all details are correct
  • Offering consultative advice to customers and guide them to next steps
  • Diary management and prioritising call backs
  • Updating customer details on the online system

Skills required:

  • True passion for exceptional customer service
  • Ability to prioritise, organise and multi-task seamlessly
  • Communicative and confident when speaking with clients
  • Honest, conscientious, and professional
  • Customer Service experience would be beneficial- although the right attitude and personality will be the most important thing they are looking for

Benefits:

  • 22 days' annual leave plus bank holidays
  • Kitchen on site
  • Beautiful modern offices
  • Fantastic progression opportunities
  • All expenses paid Christmas Party
  • Health Insurance
  • Central Town location near to lots of shops and amenities

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

  • Complaints Handler

    1 month ago

    Dartford, United Kingdom Office Angels Full time

    Complaints and Compliance£28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an...

  • Complaints Handler

    1 week ago

    Dartford, United Kingdom Office Angels Full time

    Complaints and Compliance£28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an...

  • Complaints Handler

    2 weeks ago

    Dartford, United Kingdom Office Angels Full time

    Complaints and Compliance£28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an...

  • Complaints Handler

    1 month ago

    Dartford, United Kingdom Office Angels Full time

    Complaints and Compliance£28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an...

  • Complaints Handler

    4 weeks ago

    Dartford, United Kingdom Office Angels Full time

    Complaints and Compliance £28,665 annual salary NO experience necessary- full training provided Dartford Town Centre- Beautiful Offices Permanent position 9:30-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an...

  • Complaints Handler

    3 weeks ago

    Dartford, Kent, United Kingdom Office Angels Full time

    Complaints and Compliance 28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting...

  • Complaints Handler

    2 weeks ago

    Dartford, Kent, United Kingdom Office Angels Full time

    Complaints and Compliance 28,665 annual salaryNO experience necessary- full training providedDartford Town Centre- Beautiful OfficesPermanent position9:30-5:30pm Monday to FridayI am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting...

  • Complaints Handler

    4 weeks ago

    Dartford, Kent, United Kingdom Office Angels Full time

    Customer Service - Customer Service Advisor NO experience necessary- full training provided Dartford Town Centre- Beautiful Offices 9:30-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting opportunity...

  • Legal Complaints Handler

    4 weeks ago

    Dartford, Kent, United Kingdom Office Angels Full time

    Customer Service - Customer Service Advisor NO experience necessary- full training provided Dartford Town Centre- Beautiful Offices 9:30-5:30pm Monday to Friday I am excited to be working in partnership with a leading insurance company based in Central Dartford to find the perfect candidate to add to their expanding team. This is an exciting...

  • Temp - Perm Customer Services Advisor

    1 month ago

    Dartford, United Kingdom Crossways Recruitment Ltd Full time

    **Customer Complaints Handler - Temp - Perm role** **Available immediately** **8.30 - 5.00pm Mon - Friday** **£12 per hour** Role: Dealing with customer queries or complaints with regards to issues they have with the product Listening to their concerns and then trying to resolve the issues within company guidelines Diarising site visits for contractors to...

  • Temp - Perm Customer Services Advisor

    2 weeks ago

    Dartford, United Kingdom Crossways Recruitment Ltd Full time

    **Customer Complaints Handler - Temp - Perm role** **Available immediately** **8.30 - 5.00pm Mon - Friday** **£12 per hour** Role: Dealing with customer queries or complaints with regards to issues they have with the product Listening to their concerns and then trying to resolve the issues within company guidelines Diarising site visits for contractors to...

  • Customer Service Advisor

    2 months ago

    Dartford, United Kingdom Crossways Recruitment Ltd Full time

    Customer Complaints Handler - Temp role IMMEDIATE START Dartford 8.30 - 5.00pm - Mon - Friday Work from Office role We are looking for a Temp for approx. 1 month to assist in a busy customer services department in Dartford Role; Dealing with customer queries or complaints with regards to issues they have with the product Listening to their concerns...

  • Temp - Perm Customer Services Advisor

    3 weeks ago

    Dartford, United Kingdom CROSSWAYS RECRUITMENT Full time

    Customer Complaints Handler - Temp - Perm role Available immediately 8.30 - 5.00pm Mon - Friday £12 per hour Role: - Dealing with customer queries or complaints with regards to issues they have with the product - Listening to their concerns and then trying to resolve the issues within company guidelines - Diarising site visits for contractors to deal...

  • Customer Performance Manager

    3 days ago

    Dartford, United Kingdom Howells Solutions Full time

    **Customer Service Manager -Social Housing Repairs & Maintenance** **Dartford** **Permanent, full time position** **£35k-£36k** Here at Howells Solutions we are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team in Kent. This is a full time, permanent role, ideal for...

  • Customer Services Advisor/complaints Handler

    3 days ago

    Dartford, United Kingdom CROSSWAYS RECRUITMENT Full time

    **Position: Customer Service Representative** The Customer Service Representative will play a key role in the success of our company. This position is responsible for building and maintaining relationships with our customers. They will interact with customers to understand their needs and answer their questions about our products and services. The Customer...