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Electrical Design Engineer
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Senior Mechanical Engineer
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Dumbarton, West Dunbartonshire, United Kingdom Aggreko Full time{"title": "Senior Mechanical Engineer", "description": "About the RoleWe're seeking a highly skilled Senior Mechanical Engineer to join our team at Aggreko's Dumbarton facility.As a Senior Mechanical Engineer, you will be responsible for developing new and existing products using established engineering principles.You will work closely with suppliers and...
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Senior Mechanical Engineer
1 week ago
Dumbarton, West Dunbartonshire, United Kingdom Aggreko Full time{"title": "Senior Mechanical Engineer", "description": "About the RoleWe're seeking a highly skilled Senior Mechanical Engineer to join our team at Aggreko's Dumbarton facility.As a Senior Mechanical Engineer, you will be responsible for developing new and existing products using established engineering principles.You will work closely with suppliers and...
Desktop Support Engineer
5 months ago
We have an excellent job opportunity for a Deskside Support Engineer to support our client’s existing team on site in Dumbarton. The role is an initial 12 month FTC and is 5 days per week on site, with half days on Fridays.
For this role you would require the following skills and experience:-
- 3+ years user support experience.
- Working in the front line, helping users to resolve complex technical IT issues.
- Possessing excellent client facing skills, natural problem-solving and analytical skills and contributing to the development of best practice, procedures and policies.
- Supporting and training users in ways of working (best practice).
- Acting as a key point of contact for all IT and technical queries.
- Installing and maintaining IT equipment (hardware, printers, mobile devices ...) and software to users.
- Diagnosing and resolving hardware (hardware, printers, mobile devices ...), software issues.
- Providing local support for users, VIPs.
- Assistance for operations in server/rooms where physical intervention is required.
- Managing users’ access rights.
- Managing the Joiners/Leavers/Movers process (rights and materials).
- Incident Management experience - Receiving customer contacts and resolve incidents or provide information professionally.
- Creating edit, assigning and closing related tickets.
- Planning and managing the actions to be taken to ensure that IT services can recover and continue should a serious incident occur. The technical agent will help execute this process.
- Project Management
- Managing projects on technical topics mainly around customers’ devices or new technologies.
- Desirable skills include MCSA; Azure; ITIL; Active Directory
