French Speaking Customer Service Advisor

2 days ago


Poole, United Kingdom Michael Page Full time

We are seeking a French Speaking Customer Service Avisor to join a leading company in the Leisure, Travel & Tourism industry. This role involves providing excellent customer service and support within the Logistics department. Client Details This is an opportunity to work with a well-established organisation in the Leisure, Travel & Tourism industry. The company operates as a medium-sized enterprise with a strong presence in its sector and is known for its commitment to delivering exceptional service and operational excellence. Description The key responsibilities for the French Speaking Customer Service Advisor role are: Provide excellent customer service to French-speaking clients via phone, email, and other communication channels. Handle customer inquiries, complaints, and requests in a professional and efficient manner. Maintain accurate records of customer interactions and transactions. Coordinate with the Logistics department to resolve any service-related issues. Assist in the booking and scheduling process for travel and tourism services. Ensure compliance with company policies and procedures while interacting with clients. Provide translation support for French-speaking customers as needed. Collaborate with team members to improve customer service processes and outcomes.Profile A successful French Speaking Customer Service Advisor should have: Fluency in both French and English, with excellent communication skill...



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