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Head of Cyber Security Operations
3 months ago
- Line management of a number of direct reports within the team. Resource management across the team, ensuring that the relevant workload associated to the team (Design, Project delivery, Operational and Change) are delivered as agreed.
- Act as the Subject Matter expertise around the Cyber (Security) Operations, using practices such as thought leadership to ensure Connells employees are enabled to work anywhere/anytime across our offices and to enable robust homeworking for employees.
- Maintain the Cyber (Security) Operations for all Connells users, managing critical downtime and risk of disruption.
- To provide technical leadership to ensure and support a swift and robust response to applicable incidents, and to ensure root cause analysis and resolution occurs. In addition, ensuring an applicable out-of-hours support model in place as required for 24x7x365 operational running.
- To ensure that relevant industry frameworks (e.g. NIST, ISO27001) and design principles and patterns are established, to support adherence to the Group security policies and matching
- Responsible for day-to-day contract management, specifically the long-term service contracts associated with Cyber (Security) Operations technologies supported.
- Deputise for the Group Infrastructure Director as required.
- Act as 3rd / 4th line SME for all Cyber (Security) Operations tech
- Undertake proactive monitoring and react to escalations from other IT teams
- Ensures Patches and Upgrades are implemented in line with operational limits
- Professionally qualified within Cyber (Security) Operations technologies such as CCP
- Experience of managing teams of 10+ people in a complex, challenging environment setting and managing against SLA’s and business objectives.
- Strong experience of incident resolution, requests, changes and problem-solving activities delivered to agreed SLAs.
- Demonstrable experience in Cyber tools (e.g. DarkTrace, Heimdal, Nagios, Wireshark, Nessus etc)
- Experience of implementing and supporting Zero Trust security
- Experience in responding to security incidents (identify, isolate, investigate, and prevent).
