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Marketing Executive

2 months ago

Seaham, United Kingdom MTrec Recruitment Full time

Rewards and Benefits on offer:

  • You will only be working Monday to Friday between 8am - 6pm
  • Flexible working hours
  • An attractive and highly competitive starting salary of £28,000
  • Fantastic potential for career progression.
  • A permanent contract from day one.
  • Superb team culture - everyone is very friendly, warm, and welcoming.
  • Seaham based modern offices.
  • Hybrid working options
  • Free food and drinks every day
  • Free Car Parking facilities onsite.
  • 20 days holidays + bank holidays
  • A very secure, very well-established employer, with long term career progression.

Your New Career Opportunity:

MTrec Commercial is proudly representing our incredibly prestigious award-winning Seaham based client with their plans for growth and expansion, for their state-of-the-art Customer Service operation.

They are looking to recruit a permanent Marketing Executive as soon as possible.

The ownership of queries is very important to our client; so, if you are a person who wants to resolve problems, have genuine conversations with customers all whilst working in a busy, fun, hardworking team environment it would be great to hear from you please apply for an immediate response. You must be IT literate, experienced in marketing and be a great team player, then this is the role you have been looking for

You will be joining a truly expanding and dynamic company, a superb team-based culture, and opportunities to progress and advance your career. The company are looking for committed and hard-working individuals who are looking for a long-term permanent job opportunity.

The job you will be doing:

  • Develop and implement loyalty programmes and strategies to increase customer lifetime value and repeat business.
  • Create and execute targeted email marketing campaigns and personalised communication to engage customers.
  • Build on and optimise any current email automations with the goal to increase key metrics.
  • Develop and implement effective email campaigns and flows to compliment the overall marketing strategy.
  • Manage the integration and effective use of CRM systems to enhance customer data analysis, segmentation, and targeted marketing.
  • Collaborate with cross-functional teams to ensure a seamless customer experience across all digital channels.
  • Analyse customer behaviour, market trends, and competitor activity to recommend improvements to the loyalty programme.
  • Monitor and report on the performance of loyalty programmes and CRM initiatives, providing insights and recommendations for optimisation.
  • Work closely with the marketing team to align loyalty strategies with overall marketing objectives and campaigns.
  • Foster strong relationships with key stakeholders, including technology partners and internal teams, to enhance programme effectiveness.
  • Stay abreast of industry best practices in loyalty marketing and CRM, and incorporate these learnings into our strategy.
  • Working Hours: Based on a 40 hour week, Monday to Friday 8am - 4pm / 9am - 6pm on a 1 week rotational cycle.

About you:

  • Bachelor’s degree in Marketing, Business Administration, or a related field.
  • Proven experience in loyalty marketing, CRM, and e-commerce within a retail or B2C environment.
  • Proven and demonstratable experience in email marketing within a B2B organistation.
  • Strong understanding of CRM systems, data analytics, and email marketing tools.
  • Excellent analytical skills and the ability to translate data into actionable insights.
  • Creative thinker with the ability to develop innovative loyalty strategies.
  • Strong project management and organisational skills.
  • Excellent communication and interpersonal skills.
  • A desire to learn and develop in the role or beyond
  • Be focused on helping people and resolving their queries
  • Be determined to succeed - both for yourself and your customers
  • A good level of IT skill and an ability to multitask on computer-based programmes
  • Flexible towards work.