Salesforce Solution Architect

4 weeks ago

London, United Kingdom Middleware Talents Ltd Full time

Role : Salesforce Solution Architect

Must Have : FSC ( Financial Cloud) Omnistudio and London insurance market

Location: London, UK OR Norwich UK Candidate need to work 5 days weekly onsite on any one client location

Type : Permanent

Salesforce Solution Architect JD

· 12+ years of exp, Omnistudio, FSC and Salesforce Industries Insurance, Overall SF knowledge-

· The Solution Architect will have responsibility for supporting our largest and most strategic Solution Delivery opportunities, lending his/her expertise to the delivery of world class Salesforce implementations and building the necessary and valuable relationships both internally and externally in order to become recognized as a world class Business Transformation Expert.

· A successful Architect has strong experience and enjoys designing transformational solutions and working directly with customers to meet their business needs.

· An individual filling this role will provide thought leadership and consultation throughout the life cycle of this transformation.

· This key member of our team will help with building roadmap by running Business Process Reviews.

· This resource will also participate in Plan, Architect and Design activities and guide the subsequent implementation of Salesforce.

Responsibilities

· Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.

· Develops strong client relationships by building trust, rapport and positive working relationships with key sponsors, stakeholders, and team members.

· Remain current with leading edge industry and technology drivers and innovations including the Salesforce product set

· Manage discussions with various levels of customer’s business stakeholders

· Identify and help build services offerings to support rapid time to value for Salesforce implementations

· Where required, support deep-dive pre-sales activity to position successful delivery of customer solutions

· Liaise with Salesforce product teams to support client implementations

· Maintain a target billable utilisation aligned to the role

· Validates solution components, leads customer walkthroughs and provides guidance to the project manager for key issues/risks to the project

· Work with internal and customer stakeholders to create prototypes, proof of concepts and sample mockups as a means of eliciting and defining business requirements

· Create and own user stories/business requirements document as an outcome of the requirements gathering sessions Requirements

· 8+ years CRM experience with a minimum of 5 years on the Salesforce platform

· Expert level understanding of the Salesforce product suite, including any two of the following: Sales, Service, Community

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