Customer Service

4 weeks ago


London, United Kingdom Atlas Promotions Full time

Customer Service & Sales Representative Location: Edinburgh Are you a confident communicator with a passion for people and purpose? If you thrive in fast-paced environments and are looking to build a career that combines performance and positive impact, this opportunity could be a perfect fit. Were recruiting on behalf of a growing promotions company in Edinburgh that partners with some of the UKs most respected charities. Theyre looking for driven, outgoing individuals to join their face-to-face fundraising team and help make a real difference through public engagement and ethical sales. About the Role: As a Customer Service & Sales Representative, you'll be at the forefront of charitable campaignsengaging with the public, raising awareness, and encouraging long-term support for meaningful causes. Its a role where your ability to connect with people can directly lead to social change. Key Responsibilities: Public Engagement:Approach members of the public in busy areas like shopping centres, high streets, events, and transport hubs and residential areas. Start conversations that spark interest and build trust.Sales & Fundraising:Clearly explain the value of regular charitable giving and secure new long-term donors through compelling conversations.Personalised Communication:Adapt your approach based on who youre speaking to, using empathy and emotional intelligence to make each message relevant and impactful.Customer Experience:Answer questions, ease concerns, and ensure every interaction feels positive and genuine.Campaign Representation:Be a credible, enthusiastic ambassador for the cause, maintaining high standards of professionalism at all times.Target Achievement:Work towards daily and weekly goals. Your performance will directly influence your earnings through an uncapped commission structure.Team Collaboration:Contribute to a supportive and high-energy team. Share tips, celebrate wins, and take part in regular coaching sessions and group briefings.Who Were Looking For: We welcome candidates from all backgroundsexperience in customer service, telesales, fundraising, or hospitality is a plus, but not essential. What matters most is your ability to engage with people, your drive to succeed, and your commitment to doing work that matters. Ideal candidates will be: Outgoing, approachable, and confident in conversationMotivated by goals and rewardsEmpathetic and emotionally intelligentResilient, adaptable, and eager to learnTeam-oriented with a positive mindsetWhats on Offer: Uncapped commissions with weekly payTransparent On-Target Earnings (OTE) structureFull training in sales, communication, and campaign knowledgeOngoing support from experienced mentorsCareer development opportunities into leadership and management rolesA chance to make a real social impact every dayIf you're ready to build a career where your communication skills create real-world results, apply today and become part of a team that's transforming passion into purpose.TPBN1_UKTJ



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