Head of Claims

4 days ago


Essex, United Kingdom Hays Full time

Your new company

Our client is a well established and independent insurance company that provides insurance products and dealer warranties to vehicle manufacturers and retailers of all types and sizes throughout the UK, Europe and globally.

Your new role

The Head of Claims is a senior leadership role responsible for the strategic execution and management of the claims function. This role will oversee the planning, management, and optimisation of end-to-end claims processes, ensuring efficient and effective claims handling that meets policyholder, (B2B) client and business needs. This role will lead multiple (4) claims teams and managers, oversee relationships with outsourced service providers, engage proactively with insurers and the in-house underwriting team, and ensure compliance with all regulatory and legal requirements.

What you'll need to succeed

The ideal candidate would have a minimum of 5 years of experience in a senior claims management role within the insurance industry, alongside a proven track record in managing large claims teams and driving process improvements. Extensive experience in managing the end-to-end claims process, from initial notification to settlement, is also required, and also being experienced in managing motor related in managing motor-related insurance claims is essential.

The ideal core values and traits that the successful candidate would demonstrate are excellent people management and relationship-building skills alongside being extremely organised and concise.

What you'll get in return

You will get the opportunity to work for a forward-thinking and innovative motor insurance business, stepping into a senior role where you report as the Chief Operations Officer and Head of Transformation. Once settled into the role, you will get the opportunity to work 2 days per week at home and travel to other sights that this business operates in, alongside a rewarding benefit and salary package.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.


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