Sales Manager

1 week ago


Nottingham, United Kingdom Urban Playground UK Full time

JOB DESCRIPTION – SALES MANAGER - Hospitality / Entertainment, Urban Playground, UK

Job Title: Sales Manager – Urban Playground, UK

Location: Nottingham, other sites for training and working if required

Responsible to: Group Manager UK – Urban Playground UK

Responsible for: Sales Executives


Main Purpose/Function of Job: Lead the sales team of a premium competitive socialising and entertainment brand with sites located around the UK. Selling group bookings and events packages to prospective customers.


Benefits:

  • Health Cash Plan
  • Life Assurance
  • Enhanced holiday allowance
  • Performance based bonus structure


Main Duties:

  • Ensuring high performance and financial efficiency of sales department, the maximisation of revenue generation, and high levels of customer satisfaction.
  • To develop exceptional sales performance standards across all aspects of the central sales department.
  • To work closely with the site General Managers and Group Booking Coordinators to deliver a world class group booking experience.
  • To effectively seek out new group booking leads and ensure the sales pipeline has a constant feed of new business.
  • To achieve and exceed the monthly sales target and sales KPIs.
  • Use sales insights and site feedback to assist with the development of high quality group booking packages.
  • Working with the Group Manager regarding recruiting, deploying, motivating and managing the sales team.
  • Produce and present sales reports to higher management.



Person Specification

Essential:

  • Experience in a senior sales role directly overseeing sales operations.
  • Experience of working to and achieving clear KPIs.
  • Demonstrable track record of achieving sales targets.
  • Solid track record of delivering exceptional customer service standards in a management role.
  • Good understanding of general event management operations.
  • General understanding of basic HR procedures.
  • Good understanding of Microsoft Office and very comfortable with technology.
  • Flexible approach to working including occasional late night and weekend shifts.
  • Experience of selling group packages, and event packages.

Desirable:

  • Experience managing a sales team.
  • Experience working in a leisure, visitor attraction, entertainment or hospitality setting.
  • Experience covering a full sales process.


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