Sales Manager
1 week ago
JOB DESCRIPTION – SALES MANAGER - Hospitality / Entertainment, Urban Playground, UK
Job Title: Sales Manager – Urban Playground, UK
Location: Nottingham, other sites for training and working if required
Responsible to: Group Manager UK – Urban Playground UK
Responsible for: Sales Executives
Main Purpose/Function of Job: Lead the sales team of a premium competitive socialising and entertainment brand with sites located around the UK. Selling group bookings and events packages to prospective customers.
Benefits:
- Health Cash Plan
- Life Assurance
- Enhanced holiday allowance
- Performance based bonus structure
Main Duties:
- Ensuring high performance and financial efficiency of sales department, the maximisation of revenue generation, and high levels of customer satisfaction.
- To develop exceptional sales performance standards across all aspects of the central sales department.
- To work closely with the site General Managers and Group Booking Coordinators to deliver a world class group booking experience.
- To effectively seek out new group booking leads and ensure the sales pipeline has a constant feed of new business.
- To achieve and exceed the monthly sales target and sales KPIs.
- Use sales insights and site feedback to assist with the development of high quality group booking packages.
- Working with the Group Manager regarding recruiting, deploying, motivating and managing the sales team.
- Produce and present sales reports to higher management.
Person Specification
Essential:
- Experience in a senior sales role directly overseeing sales operations.
- Experience of working to and achieving clear KPIs.
- Demonstrable track record of achieving sales targets.
- Solid track record of delivering exceptional customer service standards in a management role.
- Good understanding of general event management operations.
- General understanding of basic HR procedures.
- Good understanding of Microsoft Office and very comfortable with technology.
- Flexible approach to working including occasional late night and weekend shifts.
- Experience of selling group packages, and event packages.
Desirable:
- Experience managing a sales team.
- Experience working in a leisure, visitor attraction, entertainment or hospitality setting.
- Experience covering a full sales process.
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