Customer Operations Manager

1 week ago


Hitchin, United Kingdom Girbau UK Full time
Job Description

About Us


We’re a world leader in comprehensive and innovative professional laundry solutions for the industrial, commercial and vended sectors. Quality, reliability and customer care have been at the heart of what we do since our founding in 1960, and it’s this ethos that’s helped us expand to operating in over 100 countries.


A company, an organization or a brand is nothing without people. What makes Girbau unique is our people, our team


We’re looking for a Customer Operations Manager to spearhead our commitment to outstanding customer care (it’s what sets us apart). You’ll uphold the highest level of customer satisfaction through careful leadership, mentoring, development and management of the Customer Service team and their daily tasks and duties.


Combining your passion for customer service and your excellent communication skills, you’ll champion a proactive customer support approach and ensure a timely and satisfactory conclusion to queries, issues and escalations.


If you’ve got a genuine desire to help people, go the extra mile and the right attitude to effectively lead a team, this could be the role for you. You’ll be surrounded by people who love what they do and once you’re immersed in our culture, you’ll realise you’ve never worked anywhere like it.



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