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Office Administrator

3 months ago

Belfast, United Kingdom Alison Gray Recruitment Full time

Our client is seeking a detail-oriented Office Administrator to join their team in helping with their Telesales department. The ideal candidate will be proficient in office operations. What To Expect: £12 per hour Monday Friday 8am 5pm On-site parking Weekly pay (whilst with agency) Opportunity for permanent contract Your New Day to Day: Dealing regularly with enquiries via an online portal, prioritising and assigning jobs to a team of driving personnel via most efficient route. Providing support to customers who engage through our online portal and responding to customer telephone enquiries daily. Liaising directly with customers regarding vehicle collections and costings etc. Track and document calls and keep records up to date Prepare the necessary transport and associated documentation for the service we provide Processing customer payments. Communicate clearly with the relevant colleagues regarding the details of collections Optimising route scheduling to maximise sales and efficiencies All other duties associated with office administration. What You Can Bring: Current/recent work experience in a customer service role involving administrative tasks IT literate and proficient in the use of Microsoft Office and navigating Google Maps. Great geographical knowledge of Northern Ireland with the ability to be able to route / plan vehicles for collections in an efficient manner. Ability to demonstrate a high level of accuracy and attention to detail. Good customer care skills. Excellent listening and communication skills. Professional telephone manner and strong communication skills is required. To apply, please forward your CV for consideration. We are an equal opportunities employer and welcome applications from all sections of the community. Skills: Administration Telephony Telesales Microsoft Office Customer Service