Contract Manager

7 days ago


Stretford, United Kingdom Menzies Distribution Full time

Contract Manager

Menzies Distribution are looking for an experienced Contract Manager to join our team in Carrington. We’re looking for someone with a smart approach and previous people management skills, who will be able to blend in to a small ‘in plant’ team to successfully manage the operation of the contract.

The Details:

  • Salary: £47,500.00k Per Annum
  • Hours: 45 Hours Per Week Basic
  • Shift Pattern: Monday–Friday (Flexible as required)
  • International CPC is required for this role.
  • Monthly Pay
  • Parking Onsite

Operations Manager Duties:

  • Maintain a safe working environment which complies with all aspects of the Company H&S policy
  • Accountability for the management and supervision of the dispatch operation.
  • Effective leadership and management developing best practice across areas of responsibility.
  • Manage, support and develop the operational team through continuous improvement and proactive communication.
  • Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI’s.
  • Liaise, support and develop effective working relationships with internal and external customers
  • Partly Responsible for compliance including H&S and Standard Operating Procedures, including accident investigation and route cause analysis.
  • Assist the Regional Manager in ensuring all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements
  • Line management responsibility for the relevant Human Resources Policies and practices such as recruitment, development, absence management, performance management etc
  • Undertaking reviews as necessary and giving feedback on any performance or time keeping issues etc, undertaking action as necessary.
  • Plan and arrange for the training and development of operational staff, including upholding highest standards of H&S ensuring all inductions and regular training is complete and logged.
  • Ensure and monitor effective use of driver and vehicle resources, being proactive in achieving fuel efficiency and improved MPG
  • Maintain a safe working environment which complies with all aspects of the Company H&S policy
  • Accountability for the management and supervision of the dispatch operation.
  • Effective leadership and management developing best practice across areas of responsibility.
  • Manage, support and develop the operational team through continuous improvement and proactive communication.
  • Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPI’s.
  • Liaise, support and develop effective working relationships with internal and external customers
  • Partly Responsible for compliance including H&S and Standard Operating Procedures, including accident investigation and route cause analysis.
  • Assist the Regional Manager in ensuring all operational performance standards are met, monitored and maintained in accordance with contractual service level agreements
  • Line management responsibility for the relevant Human Resources Policies and practices such as recruitment, development, absence management, performance management etc
  • Undertaking reviews as necessary and giving feedback on any performance or time keeping issues etc, undertaking action as necessary.
  • Plan and arrange for the training and development of operational staff, including upholding highest standards of H&S ensuring all inductions and regular training is complete and logged.
  • Ensure and monitor effective use of driver and vehicle resources, being proactive in achieving fuel efficiency and improved MPG

Operations Manager Requirements:

  • ‘Right To Work’ in the UK
  • Knowledge of Drivers Hours, Tachograph and WTD legislation.
  • Knowledge of Health & Safety.
  • Able to manage, motivate and develop people
  • Budget management
  • Project management
  • KPI development and measurement
  • Ability to plan and organise effectively to meet deadlines
  • Ability to use and understand computerised systems including TMS and WMS systems
  • High level of accuracy and numeracy, keen eye for detail
  • Transport management experience
  • Strong problem solving skills

Benefits

  • Pension Scheme
  • Cycle2Work scheme
  • Employee Assistance Program
  • SPIRIT Awards - Peer to Peer recognition

INCLUSION

Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.  

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.


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