Data Analytics Manager

3 weeks ago

Bristol, United Kingdom WHITON MAYNARD Full time

Organisation:

Our client is a housing membership organisation, currently looking for a Data Analytics Manager to lead on member intelligence across the organisation, ensuring the accuracy and quality of data is maintained. You will be responsible for managing a small team, working to effectively utilise this intelligence whether it be to inform policy work, or to develop new services across the housing sector. 
​

Hybrid / Remote working available. Full-time, permanent post. Please note sponsorship is not available for this role, you must hold full right to work in the UK.
 

In this role you will:

  • Provide leadership and support to the team in line with the core values of the organisation and with the commitment to drive standards of service to members.
  • Establish systems and processes to collect, maintain and utilise member data and intelligence effectively.
  • Manage the interface with the Customer Relationship Management system to ensure accuracy and efficiency.
  • Use data and intelligence to map key trends and changes within the sector and to make recommendations to senior staff about the implications of those trends for organisational work.
  • Work with communications colleagues to use data and intelligence to shape messaging about how the sector is regarded by members, stakeholders and the wider public.
  • Work with colleagues across the organisation to create a culture that understands and is able to utilise data effectively.

 

You must be able to demonstrate:

  • ​A relevant under-graduate degree with a research component or equivalent experience​
  • Experience working with data in membership, not for profit or business environment.
  • Experience in managing budgets
  • Strong management skills
  • Effective use of CRM systems to inform and deliver high quality customer service and insight
  • Knowledge of GDPR and data protection legislation
  • Experience using data visualisation tools such as Tableau or Power BI
  • Excellent analytical and numeracy skills

 

For further information or to view the full Job Description, please get in touch with us. 

To apply, please send a copy of your CV to us at tim@whitonmaynard.com by 12pm on 9th September 2024. 

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