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Client Accounting Manager

3 months ago

Richmond, United Kingdom John D Wood & Co. Full time

We are looking for a Client Accounting Manager, based in our Richmond office.


Purpose of job:


  • Responsible for the day to day running of the Client Accounting team including the management of staff and processes.
  • Establish and maintain an effective internal control environment.
  • Ensure the team provide the required level of service to the business and clients.


Responsibilities:


  • Ensure that all deadlines, such as end of month management reporting, statement runs, audit reports and bank reconciliations are met.
  • Provide effective leadership management of staff within the department.
  • Ensure that the recruitment, managing, training, development and appraisals of staff is undertaken effectively within the department and that all staff have a personal development plan with regular reviews.
  • Maintain effective systems and consolidate and report on team performance.
  • Ensure the team adhere to systems, processes and procedures to maintain consistency across the Group.
  • Maintain a high level of customer service for clients.
  • Act as the first point of escalation for complaints and queries from clients and staff.
  • Contribute to the development of the department’s policies and procedures.
  • Implement new processes, policies and controls across the department as directed.
  • Ensure the team are kept updated of any legislative or regulatory changes that may affect the department’s processes.