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Resident Liaison Officer

3 months ago

Southampton, United Kingdom Skilled Careers Full time

Resident Liaison Officer

  • Permanent Position
  • Southampton
  • Up to £38,000 + Car Allowance + Fuel Card + Benefits Package
  • Must Have Full Driving License and Vehicle


Skilled Careers are currently working with a market leading main contractor with over 25 years of expertise within the construction industry. The company in question adopt a supportive and successful work environment, where individual growth is the maximum priority.


They are currently hiring for an Resident Liaison Officer (RLO) to join there construction division on a permanent basis. You will play a key role of being a main point of contact for all residents, delivering excellent customer care to ensure work programs are met.


Key Responsibilities:

  • Booking appointments and managing schedules.
  • Handling resident complaints and issues with professionalism and efficiency.
  • Maintaining property records and conducting validation and customer satisfaction surveys.
  • Facilitating communication between all stakeholders for a seamless project experience.
  • Working proactively to minimize disruption to residents and establish positive relationships with all parties involved.


Requirements:

  • Previous experience as a Resident Liaison Officer (RLO) is essential. 1-2 years +
  • Occupied refurbishment knowledge is also desirable
  • Strong health and safety knowledge
  • Exceptional communication skills and ability to work collaboratively.
  • IT proficiency and adaptability to on-site operations.
  • Ability to work independently and as part of a team.
  • Strong interpersonal skills and a proactive attitude.
  • Ambitious, innovative, and self motivated
  • Driving license


If you feel as though this position may be something of interest please apply directly through this advert or send your CV to ckearns@skilledcareers.co.uk