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Claims Audit Lead
2 months ago
Then we have a great opportunity for you
Do you have a personality with the power to influence and connect?
Can you sustain the pace to keep on growing?
Will you make an impact with your desire to win?
Job Title: Audit Claims Manager
Location: GB Based Uxbridge
Permanent
Job Purpose
Through the execution of business partnering, coupled with ownership and detailed analysis, this role is primarily responsible and accountable for the management of all Post Audit Claims received from customers through to conclusion. This includes ensuring that all the supporting diligence is completed with the relevant stakeholders in a timely and efficient manner, to subsequently minimise associated cost and risk levels to CCEP. Within this role you will be dealing with both Internal and External stakeholders, with a need to maintain a level of consistency and objectivity continually across both. Adapting your communication depending on your audience will be key. Additionally this role will be accountable for ensuring that there are clear processes and tools in place to ensure that full reconciliations of CMA payments against agreed promotional contracts are in place, in order to proactively prevent and counter claims. The timely and accurate tracking and status reporting of all audit claims is a key aspect of this role.
Key Accountabilities
● To act as the main contact point for all audit claims with both internal and external stakeholders.
● To investigate and drive resolution of all post audit claims received from CCEP’s customers; ensuring that the appropriate actions plans and follow-up with the respective stakeholders is completed in a timely manner.
● To drive the appropriate accountability for resolution of pending actions in order to resolve audit claims received.
● To review and complete prior year CMA reconciliations, to proactively identify counter claimsrisks.
● Develop and maintain a dashboard for reporting progress on all audit claims, to ensure that all stakeholders are aware of the status of audit claims received, supporting the awareness of such claims within the business.
● To drive and manage a best practice process approach in respect of CCEP’s standards relating to the management and resolution of all post audit claims.
● To proactively identify opportunities to reduce future audit claim exposure.
● To support the GB Business unit with best practice.
● To manage and support the development of the Audit Claims Analyst.
Qualifications & Experience
● Previous experience within a Collections environment preferably within an FMCG or retail facing function with a proven track record of integrity, analysis and influencing.
● Studying towards or completed CIMA or ACCA professional qualification or similar.
● Min 2 years work experience in a commercial environment with previous FMCG experience advantageous
● Ability to business partner effectively with non-finance professionals
● Confidence and ability to communicate and challenge at all levels internally and externally
● Analytical, improvement focused and problem solving mindset
● MS Office Suite Skills, especially PowerPoint & Excel (including pivot tables, charts etc)
We are Coca-Cola Europacific Partners (CCEP) – a dedicated team of 42,000 people, serving customers in 31 countries, who work together to make, move and sell some of the world’s most loved drinks.
We are a global business and one of the leading consumer goods companies in the world. We help our 2.1 million customers grow, and we are constantly investing in exciting new products, innovative technologies and fresh ideas. This helps us to delight the 600 million people who enjoy our drinks every day.
From gender, age and ethnicity to sexual orientation and different abilities, we welcome people from all walks of life and empower unique perspectives. We recognise we’ve got some way to go, but we’ll get there with the support of our people. It’s them who drive our future growth. To find out more about what it’s like to work at and our culture we would welcome you to speak to one of our employees on our live chat platform, just click here to speak to an insider
We recognise some people prefer not to participate in alcohol related sales, interactions, or promotions. If that’s true for you – please raise this with your talent acquisition contact who will advise you on whether this role includes activities related to our alcohol portfolio.
