Quality Systems Manager

2 weeks ago

Tenbury Wells, United Kingdom Kerry Full time

Requisition ID: 55686 
Position Type: FT Permanent 
Workplace Arrangement:   

About Kerry

 

Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role

 

The position is permanent, full-time based in the UK, Tenbury Wells, close to Birmingham (Worcestershire).

You will manage the Quality Systems team and provide technical support to both the Quality and Production teams, ensuring a standardised approach to QMS activities. Leading compliance with Quality and Regulatory policies, Food Safety Programs (HACCP), and product specifications is essential. You'll promote awareness of these policies and procedures through shop-floor engagement.

Managing relationships with Kerry Central and customers is a key part of the role, as is supporting the Customer Care, Commercial, Purchasing, RD&A, and NPI teams. You'll maintain and report Quality KPI data to the SLT, organise and lead 2nd and 3rd Party audits, and coordinate follow-up activities for customer visits.

As the HACCP and TACCP/VACCP Team Leader, you'll also serve as the SME and Super User for Intelex. Investigating and responding to customer complaints promptly and professionally, and applying any learnings to reduce future complaints, will be crucial.

Key responsibilities

 

  • Manage the Quality Systems team to ensure engagement and high performance, focusing on problem-solving and teamwork. Define standards for quality assurance processes, operational practices, and product quality. Build trust through effective leadership, people management, and open communication. Recruit and select team members, induct new employees, and build team skills through training and support. Manage performance, identify potential for progression, and ensure succession planning with the Quality Manager. Handle grievance and disciplinary issues with HR support.
  • Develop and align systems and procedures with Kerry Group/GQMS, Regulatory, Customer, and 3rd Party Standards. Ensure compliance through audits and shop-floor coaching. Manage documentation to meet all standards.
  • Collaborate with Operations teams to improve standards using Root Cause Analysis tools like 5 Whys and 8-Step Problem Solving.
  • Build relationships with central functions to introduce new processes and materials smoothly. Ensure necessary documentation for audits is available.
  • Lead investigations and resolutions of non-conformances using problem-solving tools. Communicate issues and maintain records. Participate in Crisis Management as needed.
  • Manage internal and external audits, including preparation, hosting, and follow-up. Lead mock recalls and traceability challenges. Ensure documentation for product claims is maintained. Liaise with authorities on Quality and Technical issues.
  • Maintain proactive relationships with customers and 3rd parties. Ensure communication lines are open and attend customer meetings. Coordinate follow-up activities and complete customer questionnaires. Provide cover for customer requirements as needed.
  • Report Quality KPIs, identify performance gaps, and work on improvement strategies with stakeholders.
  • Own and standardise site HACCP plans. Lead TACCP/VACCP activities, including challenge testing and site walks. Ensure raw material VACCP documentation is in place.
  • Support site and wider projects as requested.
  • Undertake additional duties as needed and ensure company equipment is maintained. Note that the job description will evolve over time.
Qualifications and skills

 

  • Diploma or higher in Food Science or proven expertise in a field. 
  • Proficient in written, numerical, and verbal communication.
  • Fluent in English.
  • Ability to record, interpret, and analyze data.
  • Proficient with MS Office tools.
  • Understanding of Food Safety and Quality Management Systems.
  • Knowledge of BRC Global Food Standard and customer standards.
  • Level 4 HACCP and Level 3 Food Safety qualifications.
  • Lead Auditor qualification.
  • Ability to identify and plan improvements.
  • Professional approach, promoting Kerry Values.
  • Team-oriented, sharing learnings and best practices.
  • Strong self-discipline and structured approach.
  • Flexible and adaptable in a changing environment.
  • Effective communicator, facilitating communication channels.
  • Strong influencing and relationship-building skills.
  • Able to work cross-functionally and meet deadlines.
  • Analytical skills.

 

 

In Kerry we benefit from the knowledge of our colleagues who bring a diverse range of cultures, backgrounds, lifestyles and experiences. One team fostering an inclusive culture that, above all, inspires food and nourishes life. One culture where everyone brings their unique perspectives and experiences to help make us better, together. We are committed to nurturing an environment of positivity and inclusiveness, where everyone can be at their best, both personally and professionally. 

 

Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a “starter kit,” investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name.

Recruiter: #LI-MU1 
Posting Type: LI 

Please note: We do not accept CVs or candidate profiles from recruitment agencies where Kerry terms of business have not been signed. Additionally, we will not consider or agree to payment of any recruiter fee under these circumstances. This also applies to CVs or candidate profiles sent directly to any Kerry Hiring Managers.

  • Quality Systems Manager

    2 weeks ago

    Tenbury Wells, United Kingdom Kerry Full time

    Requisition ID: 55686 Position Type: FT Permanent Workplace Arrangement:   About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Quality Systems Manager

    2 weeks ago

    Tenbury Wells, United Kingdom Kerry Full time

    Requisition ID: 55686 Position Type: FT Permanent Workplace Arrangement:   About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Quality Systems Manager

    2 weeks ago

    Tenbury Wells, United Kingdom Kerry Full time

    Requisition ID: 55686 Position Type: FT Permanent Workplace Arrangement:   About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Quality Systems Manager

    2 weeks ago

    Tenbury Wells, WOR, UK, United Kingdom Kerry Full time

    Requisition ID: 55686 Position Type: FT Permanent Workplace Arrangement: About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our...

  • Quality Systems Manager

    2 weeks ago

    Malvern Wells, United Kingdom Kerry Full time

    Requisition ID: 55686  Position Type: FT Permanent  Workplace Arrangement:    About Kerry   Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the...

  • Quality Inspector

    6 months ago

    Tenbury, United Kingdom Smart 1 Recruitment Limited Full time

    Specialist manufacturing and insulation company requires a **Quality Inspector** to join their expanding team based in Eardiston. Previous quality inspecting experience would be essential to fulfil this position. Within this role you will be offered free car parking and competitive pay rates. Offered on a temporary to permanent basis this position of...

  • Logistics Operations Manager

    1 month ago

    Tenbury Wells, Worcestershire, United Kingdom Hunter Selection Full time

    Logistics and Supply Chain ExpertiseWe are seeking an experienced Logistics Manager to join our team in the Tunbury Wells area. As a key member of our logistics team, you will be responsible for managing and controlling the movement of goods and materials, as well as planning and coordinating logistics operations.Key Responsibilities:Lead and motivate the...

  • Residential Portfolio Manager

    7 days ago

    Tenbury Wells, Worcestershire, United Kingdom Pertemps Worcester Full time

    Job Title: Residential Portfolio ManagerAbout the Role:Pertemps Worcester is seeking a highly skilled Residential Portfolio Manager to join our team. As a key member of our property management team, you will be responsible for managing day-to-day property operations, overseeing maintenance, tenant relations, and compliance with confidence.Main...

  • Real Estate Asset Manager

    7 days ago

    Tenbury Wells, Worcestershire, United Kingdom Pertemps Worcester Full time

    Real Estate Asset Manager Job Summary:Pertemps Worcester is seeking a skilled Real Estate Asset Manager to manage our residential portfolio. As a key member of our property management team, you will be responsible for overseeing maintenance, tenant relations, and compliance with confidence. You will also be required to handle rent payments, maintain accurate...

  • Quality Systems Manager

    2 weeks ago

    Malvern Wells, United Kingdom Kerry Full time

    Requisition ID: 55686 Position Type: FT Permanent Workplace Arrangement: About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.

  • Quality Management Expert

    4 weeks ago

    Tunbridge Wells, Kent, United Kingdom VolkerWessels UK Full time

    About the RoleWe are seeking a highly motivated Quality Manager to join our team in the South Eastern area of work. As a Quality Manager, you will be responsible for ensuring the quality of our projects, particularly on our Environment Agency framework and marine projects in the South East.Responsibilities:Ensure compliance with industry standards and...

  • Chief Software Engineer

    3 weeks ago

    Tenbury Wells, Worcestershire, United Kingdom Franklin Bates Limited Full time

    At Franklin Bates Limited, we are seeking a skilled Senior Software Developer to join our team as a key player in the development of our Linux-based network security appliance. With a strong background in Rust or Go software development, you will take ownership of security software and systems development within our organisation, which provides innovative...

  • Safety Assurance and Quality Manager

    3 weeks ago

    Tunbridge Wells, Kent, United Kingdom CV-Library Full time

    Safety Assurance and Quality Manager Position:We are seeking a seasoned Safety Assurance and Quality Manager to join our team. This role offers the opportunity to work within a dynamic team, ensuring compliance with essential safety and quality standards and contributing to high-stakes projects within the rail sector.The estimated salary for this position is...

  • Property Operations Specialist

    7 days ago

    Tenbury Wells, Worcestershire, United Kingdom Pertemps Worcester Full time

    Job Description: Property Operations SpecialistWe are looking for a skilled Property Operations Specialist to join our property management team at Pertemps Worcester. The successful candidate will have experience in property management or a similar role and will be responsible for managing day-to-day property operations, overseeing maintenance, tenant...

  • Network Systems Manager

    3 weeks ago

    Tunbridge Wells, Kent, United Kingdom CV-Library Full time

    Key ResponsibilitiesSupporting the maintenance and development of the school's IT systems across both campuses.Assisting with software and hardware troubleshooting and maintenance.Providing technical support to staff and students, ensuring IT systems are used efficiently to enhance learning and administrative outcomes.Overseeing IT operations across both of...

  • Forklift Truck Loader

    1 week ago

    Tenbury Wells, Worcestershire, United Kingdom The Recruitment Co. Full time

    Job Title: Forklift DriverLocation: Tenbury WellsSalary: £12.15 per hour (dependent on experience)Job Type: Temporary ongoing contractAbout Us: The Recruitment Co. specialises in finding talented individuals like you to match with the right job opportunities. Our clients value reliability, hard work, and a positive attitude, which is why we're looking for...

  • Care Professional

    3 weeks ago

    Tenbury Wells, Worcestershire, United Kingdom Jane Lewis Healthcare Recruitment Full time

    Role Overview:We are seeking a dedicated and compassionate Care Assistant to support a gentleman in his own home. This is an exciting opportunity to make a real difference in someone's life, promoting independence and well-being.Job Description:This role involves assisting with daily activities, including personal care, meal preparation, and medication...

  • Supportive Care Worker

    3 weeks ago

    Tenbury Wells, Worcestershire, United Kingdom Eclipse Homecare Limited Full time

    Company OverviewEclipse Homecare Limited, a reputable home care provider, is seeking a compassionate and dedicated Supportive Care Worker to join our team.SalaryWe offer a competitive hourly rate of £12.55 per hour, plus 35p mileage, ensuring you are fairly compensated for your valuable work.Job DescriptionAs a Supportive Care Worker with Eclipse Homecare...

  • Family Or Systemic Therapist

    2 weeks ago

    Wells, United Kingdom Somerset Nhs Foundation Trust Full time

    Job summary Join our vibrant county wide specialist Family Therapy team!Are you a dedicated Family Therapist or currently undergoing Family Therapy training?Look no further!We are excited to welcome applications from dynamic and creative individuals who are passionate about making a meaningful impact.Why Us?*Progression Pathway: If you are in Family Therapy...

  • Quality and Specifications Technologist

    2 weeks ago

    Royal Tunbridge Wells, United Kingdom D R Newitt & Associates Full time

    Quality and Specifications Technologist Description Assist the company’s technical function and serve as the primary technical contact for specifications and customer inquiries. Oversee the safety, legality, and quality of the products offered by the company by managing the specification system and ensuring compliance with due diligence processes. When...