IT Support Analyst

Job DescriptionSalary 30000 - 34500 depending on experienceLocation Wotton-under-Edge Gloucestershire (no public transport availableHybrid min. 3 days / week on site Renishaw is looking for a Support Analyst to join our IT Operations team reporting to the Service Desk team leader. By providing and maintaining secure available and efficient systems and equipment IT Operations supports and enables our global employees to develop innovative solutions and technology for our customers. The Support Analyst will be at the heart of a busy and friendly department working on a range of activities that support our company and help us to deliver well having opportunities to grow and develop their own experience and technical skills.The successful candidate will provide support for Windows 10 & 11 PCs on both desktop and mobile PC hardware (along with the applications installed on them) and also print devices that include both laser and thermal image transfer devices. Renishaw uses a variety of PC applications including MS Office 365 Visio and Project etc. along with many more engineering specific applications.ResponsibilitiesProvide fast efficient and diligent IT support to Renishaw employeesImplement and develop systems following defined standards and proceduresKeep abreast of current technologies and working practicesKey requirementsGood knowledge of Windows 10 and 11Basic understanding of TCP/IP and networkingKnowledge of PC hardwareThe ability to support a variety of PC software packagesFull UK driving licenceDesirable requirementsPrevious expertise in an IT support roleEducated to degree level or equivalent in a related IT coursePerson specificationThe successful candidate will have an enthusiastic approach to work and learning new skills. They will hold excellent communication skills both verbally and written and will be able to communicate clearly with all employees. They will require good problem-solving skills with the ability to think problems through in a logical manner.BenefitsWhen you join Renishaw were committing to your future career. Thats because we believe in developing our peoples skills and promoting them internally. We also offer a benefits package thats highly desirable; including a 9% non-contributory pension discretionary annual bonus *subsidised onsite restaurants and *coffee shops free parking *car sharing scheme and *24 hour fitness centres. ( not available at all sites).We also want to promote a healthy work-life balance as much as possible so we have introduced a hybrid working policy which allows for a combination of home and office based working depending on the nature of your role. We also offer a variable working programme 25 days holiday plus bank holidays Life Assurance policy of 12 times annual salary Cycle to Work scheme enhanced maternity pay subject to qualifying criteria Health Cash Plan the option to join BUPA Renishaw Health Trust and an Employee Assistance Programme for employees and family.Please click here for further information about our benefits.At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture where all our employees are free to be themselves we can achieve our core values: Innovation Inspiration Integrity and Involvement.If you are excited about the role but feel as though you dont meet all the requirements we would encourage you still to apply. You might just be the right person for this role or another opportunity at Renishaw.We are committed to providing reasonable adjustments to make interviews and jobs more accessible. Should you have any difficulty during the recruitment process or require any reasonable adjustments please contact the recruitment team on0or Please click here for further information about diversity and inclusion at Renishaw.Employment Type:PermanentTime Type:Full timeRequisition Number:R8602 IT Support Analyst (Open)Required Experience:IC Key Skills Baan,English Language,Ideas,Access,Games,Application Management Experience: years Vacancy: 1 Monthly Salary Salary: 30000 - 34500