Learning and Development Specialist

4 weeks ago

London, United Kingdom Ingeus Full time

We have been awarded a new contract to provide functional health and disability assessments for the Department for Work and Pensions (DWP) in Southeast England, London, and East Anglia. This new service is set to launch in 2024 and will run for five years.

This contract replaces the current multi-provider setup with a single health and disability assessment provider in each area of the country, bringing together Personal Independence Payment (PIP) and Health and Disability Assessment Services (HDAS) contracts into one comprehensive service to deliver functional health and disability assessments for all benefits that require one.

The key responsibilities of a Skills Development Specialist Are: ?

  • The Skills Development Specialist (SDS) is responsible for the development and delivery of training and employee development on a variety of subject matters, and for employees in different roles within the Health Assessment Advisory Service (HAAS). The SDS will deliver functional and core skills training, in a variety of settings, including face to face and virtually, to groups of varying sizes and seniority.

  • The SDS will have subject matter expertise in an area that aligns with the business priorities. Within this area of expertise, they will be responsible for developing high quality learning solutions and be a repository and advisor to the business. Working alongside the Head of Learning Academy and key stakeholders within HAAS, the SDS will need to understand the business priorities and ensure resources and effort are focused where it is needed most. They will be responsible for building and managing key stakeholder relationships within the business in their area of expertise.

  • The SDS will work closely with the Head of Learning Academy to input to and execute the LA strategy, making sure our teams have the capability to consistently deliver an excellent service to our clients and stakeholders. They will also support and mentor other team members in their area of expertise.

  • The SDS will be extremely organized and ensure the coordination of training, training materials and resources are prepared in advance and managing their time effectively.

Experience required:

  • Strong L&D related work experience.

  • Demonstrable facilitation skills for in-person, hybrid and virtual audiences of varying size and levels of seniority.

  • Experience of managing, customising and delivering learning content.

  • Confidence to partner and guide leaders to identify and understand learning needs.

  • Demonstrable ability to work independently on multiple projects, navigating competing priorities.

  • Knowledge of learning and development trends and best practices.

  • Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, Teams; curiosity to learn and leverage new technology, systems, or methods of working.

  • Strong written and verbal communication skills, with experience creating communication plans.

  • Excellent judgement, coupled with creativity and strong problem-solving skills.

  • Willingness to deliver flexibly across the contract geography, including working hours and travel requirements

What we can offer you:?

  • Opportunity to purchase extra annual leave.

  • Confidential Employee Assistance Programme available 24/7, with access to counselling.

  • Single cover Aviva Healthcare after 6 months

  • Pension from day one of employment.

  • Life assurance.

  • Two days leave for community giving (volunteering).

  • Eyecare vouchers.

  • Shopping discounts.

  • Cycle to work scheme.

  • Season travel ticket loan.

  • Access to Salary Finance providing financial education, loans and more.

Ingeus is part of global human services provider, APM Group. Our mission is to enable better lives and in the UK we work with government, employers, and local partners to design and deliver services to help create strong societies where people have the independence, knowledge, and know-how to thrive. We deliver services to help people improve their employment, skills, health and wellbeing. Were purpose-led, passionate, and proud to work with customers and communities to drive social change.

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