Reception/Front of House/Executive Assistant

3 days ago

Sunderland, United Kingdom Robinson Financial Careers Full time

A unique opportunity has been created within a highly respected Financial Services firm based in Doxford International Business Park; a unique role combining Reception, Executive Assistant and Front of House responsibilities.

This is an opportunity for a responsible, self-motivated, well organised candidate, with the gravitas to control and manage the front of house area in a corporate environment.

The Role

· You will be the first point of contact for our company. Reception duties include offering administrative support across the organisation.

· You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

· Excellent telephone manner, writing skills and communication skills.

Responsibilities include

· Greet and welcome guests as soon as they arrive at the office

· Direct visitors to the appropriate person and office

· Answer, screen and forward incoming phone calls

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic and accurate information in-person and via phone/email

· Receive, sort and distribute daily mail/deliveries

· Send out daily mail

· Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)

· Order front office supplies and keep inventory of stock

· Update calendars and schedule meetings

· Sending Letters of Authority

· Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing Liaise with various providers, gathering and correlating plan / policy information and ensuring a smooth and timely business process

· Working with back office system

· Post management, up loading to systems and actioning where appropriate.

· General Administration duties

Ideal candidate

You will have the ability to build strong working relationships with the wider team. Previous experience of working within a similar role within a financial services business is not essential.

It is essential that you possess strong communication skills, have a high attention for detail, and have interpersonal and organisational skills with the ability to work in a busy, fun and professional environment. You must be happy to work on your own and as part of a team and have excellent time management skills.

This is an exciting proposition to join a growing organisation who offers excellent opportunities to progress your career. Support for future qualifications will be keenly provided to enable the successful applicant to further their knowledge and ability in the role.

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