Homeless Accommodation Officer

4 weeks ago


Gloucester, United Kingdom GCH Full time

Fixed Term Contract until 31st March 2027, Part Time (30 hours per week)The role hours are 1pm-7pm, Monday to Friday.Are you passionate about improving people’s lives? At GCH we Adapt, we Inspire, we Own it and we Care. We live by our values and are dedicated to delivering on our commitment to customers. If that sounds like you, why not join us?We’re seeking a Homeless Accommodation Officer to be responsible for the day-to-day management of our Next Steps Accommodation Programme (NSAP) properties at our Serco House scheme in Quedgeley, Gloucester.As part of GCH’s Supported Housing Services Team, you’ll play a vital role in ensuring Serco House, and our customers tenancies, are well managed and that all customers can access the support they need to thrive and move on to permanent, independent accommodation. You’ll manage the daily operation of our service, ensuring the effective letting of properties to those most in need; ensuring regular contact with vulnerable residents and supporting their well-being by identifying long term accommodation needs and offering advice, signposting and guidance on a multi-agency basis.Conducting inspections of Serco House accommodation and taking ownership of raising and checking the completion of activities related to the property, communal repairs, and neighbourhood cleanliness/condition, you’ll manage any breach of licenses and ensure that appr...



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