Communications Officer

2 weeks ago

Croydon, United Kingdom Service Care Solutions - Housing Full time

Job title: Communications OfficerLocation of the job: Croydon, CR0 - hybrid working available Contract: 3 months covering long term sicknessStart date: ASAPSalary: Up to £38,000 per annumHours per week: 35 hours - Monday to FridayJob Purpose Our client are looking for an experienced Communications officer to create and distribute engaging content that supports organisational communications.Duties

  • Work within the Communications Team to deliver our communication strategy including the development of online publications, digital channels and social networks.
  • Deliver effective, segmented and stakeholder communications.
  • Advise internal customers on communications activity to support their objectives.
  • Act as the organisational point of contact with the media.
  • Support Southern Housing's press and PR function, including positive and negative media handling, public relations and promotional activity where appropriate.
  • Build strong relationships with local, national and trade media.
  • Be proactive in promoting work through creating press releases, case studies and respond quickly to topical discussions and events.
  • Build relationships across the organisation to support the promotion of Southern Housing's services to residents and key stakeholders, using a variety of channels.
  • Deliver excellent and creative communications through research, writing, editing and proof reading.
  • Contribute content to our organisational websites, social media and other digital channels ensuring content is up to date, relevant and personal to the target audience
  • Produce and edit resident communications and publications, managing the process through to delivery.
  • Assist in setting up tracking and evaluation reports on campaigns and communication activities including trend analysis.
  • Be a 'Brand Guardian', ensuring all communications are 'on message' adopting the right tone for the audience and follow the brand guidelines.
  • Ensure Equality, Diversity and Inclusion are considered in all organisational communications.

Essential Criteria

  • Minimum of 2 years' experience in a communications environment
  • Ability to write and edit for a range of audiences and channels
  • Excellent knowledge of responding to press enquiries, media engagement and public relations
  • Experience in developing creative multimedia content for social media and other digital channels
  • Experience and confidence in dealing with media enquiries and protecting organisational reputation
  • Good knowledge of creating publications, direct mail, email and SMS campaigns
  • Experience of content management systems for digital channels
  • Excellent campaign experience to deliver corporate objectives and KPI's
  • Exceptional personal planning, administrative and organisational skills to prioritise work load, set and meet deadlines

If you are interested in this position and meet the above criteria, please send you CV now for consideration.If you require any additional information regarding the position, please call Ryan at Service Care Solutions on or send an E-Mail to

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