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Credit Controller

1 month ago

Cardiff, United Kingdom Hamlyn Williams Full time

The Hamlyn Williams journey began in 2011, and, over the past 12 years we have grown to service our core industries of Financial Services, Life Sciences, Engineering, and Professional Services globally, with over 100 employees based out of our offices in London, New York, San Diego, Amsterdam, and Cardiff.



Our vision is to ‘be the ones to beat’ in everything we do. From our market knowledge and customer service to our commitment to developing the next generation of leaders, we don’t settle for good enough. This ensures our drive is relentless, success is celebrated, and legacies are created.



Due to exceptional growth and expansion, Hamlyn Williams is looking for a Credit Controller to join our London or Cardiff office. The Credit Controller will be responsible for the credit control collections across all our offices. The ideal candidate will have a strong background in credit control within the recruitment industry and possess excellent communication and problem-solving skills. This role requires a proactive individual who can handle all credit-related issues efficiently and maintain strong relationships with clients and internal stakeholders.




Key Responsibilities:

  1. Proactively chase debt via telephone and email through to resolution.
  2. Manage any inbound and outbound emails and queries within specified timeframes.
  3. Work with client portals to ensure prompt invoice payments.
  4. Run regular reports, aged debt reports, weekly worry list, and provide forecasting details to CFO
  5. Reduce the aged debt, minimise rollover and ensure the clients pay within the agreed payment terms.
  6. Send out monthly statements of accounts, dunning letters and late payment charges to late payers.
  7. Run credit checks for each potential client to set credit limits.
  8. Make sure all credit control activities comply with relevant legal and regulatory requirements when it comes to late payment charges, and other charges deducted, to be added to the invoices.
  9. Work to critical time deadlines.
  10. Escalating matters to account payable managers, CFO and internal consultants and managers.
  11. Comfortable dealing with debt recovery agents for our International offices.



Skills & Requirements:

  1. Team player but can also work on their own initiative.
  2. Highly organised, with critical thinking and verbal reasoning skills.
  3. Minimum of 5 years’ experience in credit control, with at least 2 years within a recruitment agency.
  4. Excellent communication, negotiation, and interpersonal skills.
  5. Proficient in using financial software and systems, with advanced Excel skills.
  6. High level of accuracy and attention to detail in all tasks.
  7. Strong analytical and problem-solving abilities.
  8. Ability to work across different time zones and handle diverse client requirements.
  9. High level of professionalism and integrity.



What’s in it for You?

  • Measurable career growth with two clear pathways, either in management or as a senior biller with clearly defined job descriptions for all levels.
  • Summer Friday hours all year round (3:30pm finish)
  • 40 hours per week. We value your work/life balance
  • Very favorable paid vacation days Including Christmas to New Years shut down and national holidays.
  • Work from anywhere policy, sabbatical time off policy.
  • Incentive trips such as Barcelona, Croatia, Cancun, and much more
  • Energetic, social, collaborative, high performing start-up culture
  • Ways to give back to the community through Corporate Social Responsibility initiatives (CSR)



Why work for Hamlyn Williams?

  • Ability to work in one of our global offices: New York, San Diego, London, Cardiff, or Amsterdam.
  • A team that supports your career and gets involved in out-of-hours socializing.
  • Dynamic training program that will help you grow and succeed at each step of your career.



If you are interested in joining an award-winning and high performing global organization, apply now or email me directly at m.glassford@hamlynwilliams.com.