Key Account Manager Contract Services Manager

7 days ago

Reading, United Kingdom Trinity Fire & Security Systems Full time

Contract / Key Account ManagerLocation: Based South (National Coverage)Salary:car or allowance benefitsCompany: Trinity Fire & Security (part of PTSG Premier Technical Services Group)At Trinity Fire & Security we dont just maintain fire systems we protect people businesses and reputations.Were looking for a hands-on Contract / Key Account Manager to take charge of several high-profile multi-million-pound customers. Youll be the vital link between our clients and our operational teams making sure our fire alarm service inspection and installation contracts run like clockwork.This isnt a desk-based account management role. Youll be out meeting clients solving problems making things happen and ensuring every SLA and KPI is hit if not exceeded.What youll be doingOwn the full lifecycle of major service contracts from mobilisation to delivery and renewals.Build trusted long-term partnership with a key client.Oversee planning service and operations to ensure consistent performance and profitability.Monitor SLAs and KPIs resolve issues quickly and identify improvement opportunities.Support technical teams on-site and ensure compliance with BS5839 and relevant standards.Attend client meetings across the UK typically 12 days per week of travel.What were looking forYou might already be a Contract Manager or Key Account Manager or perhaps a Service Manager or Engineering Supervisor ready to take the next step. Youll have:Knowledge of fire alarm systems and BS5839 standards.A proactive problem-solving mindset and a customer-first attitude.Confidence in managing high-value contracts and multiple stakeholders.A full UK driving licence and willingness to travel when needed.What youll get(depending on background)Company car or car allowance23 days holiday bank holidaysPension life assurance and employee assistance programmeReal career growth within one of the UKs fastest-growing safety service providersJoin a business where no two days are the same where your ideas matter and where youll genuinely see the results of your work.Ind1 Key Skills IT Hardware,Ado,Agriculture,Market Research,Art And Craft Employment Type : Full Time Experience: years Vacancy: 1 Yearly Salary Salary: 50000 - 60000

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