ITRS Opsview Support Engineer

2 weeks ago

Belfast, United Kingdom Version 1 Full time

OverviewSeeking a skilled and proactive Opsview Support Engineer. This role focuses on supporting and optimizing ITRS Opsview environments for our customers. The ideal candidate will have a solid background in system administration and proven experience in scripting for plugin development (Bash Perl or Python).Key ResponsibilitiesProvide day-to-day support and maintenance for ITRS Opsview monitoring solutions.Troubleshoot and resolve monitoring alerts configuration issues and performance problems.Develop and maintain custom monitoring plugins and scripts (Bash Perl Python).Work closely with customer teams to implement monitoring requirements and best practices.Manage and optimize Opsview configurations templates and service checks.Perform routine system administration tasks (patching upgrades access management).Document monitoring setups troubleshooting guides and standard operating procedures.Qualifications : Essential Skills & ExperienceStrong background in Linux/Unix system administration (Windows exposure advantageous).Scripting experience in Bash Perl or Python (plugin creation or automation).Practical understanding of Opsview or similar monitoring tools (e.g. Nagios ITRS Geneos).Familiarity with monitoring concepts: SNMP NRPE agents thresholds alerts escalations.Strong troubleshooting and problem-solving skills.Experience working in a Managed Services or IT support environment.Desirable SkillsExposure to Ansible for automation and configuration management.Knowledge of Git or other version control tools for managing scripts/plugins.Basic networking knowledge (routing firewalls ports protocols).Experience with cloud environments (AWS Azure) is a plus.Additional Information : Why Version 1At Version 1 we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing professional growth and financial stability.Share in our success with our Quarterly Performance-Related Profit Share Scheme where employees collectively benefit from a share of our companys profits.Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.Flexible/remote working Version 1 is tremendously understanding of life events and peoples individual circumstances and offer flexibility to help achieve a healthy work life balance.Financial Wellbeing initiatives including; Pension Private Healthcare Cover Life Assurance Financial advice and an Employee Discount scheme.Employee Wellbeing schemes including Gym Discounts Bike to Work Fitness classes Mindfulness Workshops Employee Assistance Programme and much more. Generous holiday allowance enhanced maternity/paternity leave marriage/civil partnership leave and special leave policies.Educational assistance incentivised certifications and accreditations including AWS Microsoft Oracle and Red Hat.Reward schemes including Version 1s Annual Excellence Awards & Call-Out platform.Environment Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity inclusion and belonging schemes.And many more exciting benefits drop us a note to find out more.Remote Work : YesEmployment Type : Full-time Key Skills Data Center Experience,VMware,NFS,Solaris,Linux,Perl,SAN,Shell Scripting,Chef,openSUSE,Puppet,Oracle Experience: years Vacancy: 1

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