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Customer Service Advisor

2 months ago

Dorking, United Kingdom Tate Dorking Full time

Customer Service Advisor £28,000 Dorking, Surrey

Exciting opportunity for a business minded, ambitious customer service professional with excellent communication skills, and a drive to succeed.

This role is designed to provide a route for an accomplished Customer Service Advisor to traverse into a position where you will be confirming orders as they come into the business either online or by telephone. You will be expected to work those orders onto the system. This is an opportunity created for individuals who are genuinely interested in progressing from purely a customer service environment, into a one that has more of a soft sales focus.

You will come from a customer services background; however, the right mindset and attitude will be the overall deciding factor.

Due to the office location, you must be a car driver with access to a car 5 days a week, Mon - Fri.

Duties:

  • You will be answering incoming calls from customers who are looking to place an order.
  • Answering emails that are sent into the business from prospective buyers.
  • Deliver high end customer service to confirm the incoming business.
  • Administer sales info onto the internal computer system.
  • Other duties that may be expected when working for a SME.

Personal characteristics:

  • A credible individual able to build respect.
  • Self-motivated, with a hunger to succeed.
  • Genuinely driven to achieve the very best for oneself and customers.
  • An excellent communicator who exhibits strong values.
  • A flexible mindset - an individual who is willing to evolve and grow with the business.
  • UK Driving License.

Benefits:

  • Competitive salary of up to £28k per annum.
  • Comprehensive training and ongoing support.
  • Opportunities for career advancement within the company.
  • A positive and collaborative work environment.

If this sounds like the opportunity you've been looking for to kick start the next part of your career, look no further… please apply right away to avoid disappointment.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.