Visitor Experience Manager

4 days ago


Buckinghamshire, United Kingdom WADDESDON MANOR Full time

Visitor Experience Manager

Waddesdon is an historic house and garden open to the public. Created by Baron Ferdinand de Rothschild in 1874, it is home to the Rothschild Collection. Waddesdon's collections are exceptionally rich in fine and decorative arts of the 18th century, assembled by three generations of the Rothschild family.

Waddesdon welcomes over 350,000 visitors to the property each year and we offer a programme of changing exhibitions, talks and tours, family activities and public events.

Overall Purpose:

The Visitor Experience Manager (VEM) is an integral part of the management team responsible for the oversight of a seamless House visit and visitor engagement programme during varied opening hours throughout the year to ensure that every aspect of the experience is taken into account. With extensive management experience in a visitor facing environment, the VEM will act as an ambassador for our visitors across the property, embedding their needs and expectations at the heart of the visitor experience.

With oversight of the house-based visitor operation and shouldering direct responsibility for the seamless visitor engagement programme throughout the year, they will enable a broad range of audiences to have an outstanding and inspirational visit through the consistent quality of our welcome and the stories we tell.

Working Wednesday to Sunday throughout the year, they will be experienced ...



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