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Technical Delivery Manager
3 months ago
Skills required for the job
- Proficient in critical/senior stakeholder management with hands on experience on stakeholder mapping & maintaining communication plans for multiple stakeholders in large scale complex projects with significant technical aspects.
- Proficient in assessing the project critical risks, maintain registers, prioritization of risks and developing plan based upon risk mitigation techniques in line with project demands.
- Demonstrate confidence to ensure project critical issues are timely actioned/resolved, however unpalatable, are brought to the attention of senior management through the escalation process to save project from jeopardy.
- Excellent verbal and written skills on English language.
- Interpersonal communication skills along influencing skills to build confidence with senior stakeholders and wider project squad.
- Positive attitude, handling multiple projects, collaboration with team members, self-motivation, time management, ability to deliver assigned projects within stringent timelines & pressure are key attributes to this role.
- Excellent skills to get aligned with organizational targets, adaptive towards organization changes, attention to details & practice self-reliance with awareness of when to seek support from line management.
- Transition related skills required.
- Understands the essentials of service delivery and is able to articulate the role of GBS in meeting their business objectives.
- Has the confidence to ensure that the critical issues, however unpalatable, are brought to the attention of senior management through the escalation process
- Strong grasp of process optimisation, including the importance of standardisation and the role of technology enablement.
- Combines self-reliance with the awareness of when to seek support from line management.
- Works collaboratively in a matrixed environment.
