Investigation Officer

4 weeks ago

Manchester, United Kingdom GENERAL MEDICAL COUNCIL Full time

Investigation Officer - Triage

The General Medical Council (GMC) Fitness to Practise directorate is responsible for reviewing and investigating concerns about doctors in the interests of public protection. As part of that remit, we're looking for an Investigation Officer to work in our Triage Team. The team examines complaints and concerns we receive that might call a doctor's fitness to practise into question and decide whether we need to investigate further.

The Triage Investigation Officer will play a leading role in public protection by:

  • Working within the Medical Act and our Fitness to Practise Rules to determine whether concerns are raised about doctors' fitness to practise and require investigation.
  • Analysing large and complex documentation while liaising with colleagues, doctors and members of the public in order to assess those concerns.
  • Ensuring enquiries are handled and progressed in accordance with agreed SLAs and guidelines.

This is a decision-making role and applicants must demonstrate their previous experience of making decisions, by applying established policies, guidance, and procedure. You need to have excellent analysing skills and be able to identify and summarise concerns and produce well written decisions, which are well-reasoned and clearly explain how and why your decision was reached. You must be able to effectively manage and prioritise a varied workload and the ability to manage your own time is essential.

You will receive a full induction, which usually consists of 2 weeks face to face training in our Manchester office, with ongoing support provided in the role. Current office attendance requirement is minimum 2 days per month (subject to change). You will be required to attend more frequently during the induction period.

You can find more detail on the tasks you will undertake, and the essential skills required for the role, in the job description.

Virtual event

To assist you with your application we will also be holding a virtual drop-in session on Monday 28 October at 12pm for up to an hour, where you can join us for more insights on the role and advice on how to apply, to register please follow this link to our website to book a place on the virtual event.

How to apply for the role

Please provide a CV and covering letter. The covering letter should clearly set out how you meet the essential skills for the role, which are listed in the job description. You should also include a paragraph outlining your reasons for applying for the role.

We recommend no more than 2 sides of A4 for the covering letter, but it can be more if required.

We will assess the information you provide against the skills required for the role and let you know whether you will progress to the next stage of the recruitment process.

Applications submitted without a cover letter will be considered incomplete and not shortlisted.

GMC Benefits - Why work for us

We work with doctors, patients, and other stakeholders to support good, safe patient care across the UK. We set the standards doctors and those who train them need to meet and help them achieve them. If there are concerns these standards may not be met or that public confidence in doctors may be at risk, we can investigate, and take action if needed.

You'll benefit from being part of an organisation that is genuinely committed to its people with several excellent benefits including:

  • 30 days holiday with the option to buy and sell more
  • A generous employer pension contribution of 15%
  • Access to a range of learning and development opportunities designed to support your ongoing progression
  • Flexible working patterns
  • Attractive salary that's reviewed annually
  • Discounts at 100s of high street and online stores
  • Discounted gym membership
  • Private medical insurance
  • Employee assistance programme
  • Cycle to work scheme for those wanting a greener commute
  • Bike lockers and shower facilities

We are happy to support a range of flexible working options. Flexible working requests will be considered in line with the policy.

The GMC values diversity and has made a public commitment to processes and procedures that are fair, objective, transparent and free from discrimination. We are also committed to the Disability Confident employer scheme and support the requirements of the Disability Confident interview scheme. If you have a disability and meet the cut-off mark for the essential criteria for this role as outlined in the person specification document, you will be offered an interview.

The GMC is committed to supporting their staff in their work and this is demonstrated in the great number of Employee Networks we have across the organisation. These networks are designed to help people get involved with different groups and networks bringing people across the organisation together, sharing ideas, information and ideas. The networks we have currently include the BME Network, LGTBQ+ Network, Mental Health Network, Parents & Carers Network, Christian Network, Muslim Network, Jewish Network, Disability Network, First Aider Group and Women's Network.

The GMC is a charity registered in England and Wales (1089278) and Scotland (SC037750)

  • Investigation Officer

    5 months ago

    Manchester, United Kingdom GIOS Tech Full time

    We are hiring for **FI / Investigator / Investigation Officer - Economic / Financial / Intelligence** **Location: Manchester** - Should have strong experience of conducting financial investigations, preparing cases for submission for charge advice and/or judicial outcomes. - Ability to perform financial investigations through the associated Court hearings...

  • Internal Investigations Hub Officer

    5 months ago

    Manchester, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 340078**Salary**: - £28,000 - £29,400**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HO - Capabilities and Resources Group**Type of role**: - Intelligence - Investigation**Working pattern**: - Full-time, Shift working**Number of jobs available**: - 1Contents Location About...

  • Junior Investigator Officer

    5 months ago

    Manchester, United Kingdom GIOS Tech Full time

    We are hiring for **Junior Detective / Intelligence / Safeguarding Officers** **Location : Warrington** - Ability to collect, process, analyse, dissemination & evaluation of intelligence / investigation Data - Collect data and information, including the use of intelligence tools, and manual processes including research. - Should be able to perform analysis...

  • Investigation Officer

    1 month ago

    Manchester, United Kingdom General Medical Council Full time

    Investigation Officer - TriageThe General Medical Council (GMC) Fitness to Practise directorate is responsible for reviewing and investigating concerns about doctors in the interests of public protection. As part of that remit, we're looking for an Investigation Officer to work in our Triage Team. The team examines complaints and concerns we receive that...

  • Investigation Officer

    1 month ago

    Manchester, United Kingdom General Medical Council Full time

    Investigation Officer - Triage The General Medical Council (GMC) Fitness to Practise directorate is responsible for reviewing and investigating concerns about doctors in the interests of public protection. As part of that remit, we’re looking for an Investigation Officer to work in our Triage Team. The team examines complaints and concerns we receive...

  • Investigation Officer

    3 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Triage Investigation OfficerThe General Medical Council (GMC) Fitness to Practise directorate is responsible for reviewing and investigating concerns about doctors in the interests of public protection. As part of that remit, we're looking for an Investigation Officer to work in our Triage Team.The Triage Investigation Officer will play a leading role in...

  • Criminal Investigator

    5 months ago

    Manchester, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 346933**Salary**: - £34,350 - £41,035- National: £34350 min - £36755 max, London - £38350 min - £41035 max**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - HO - Capabilities and Resources Group**Type of role**: - Policing - Security**Working pattern**: - Full-time,...

  • Investigation Officer

    4 weeks ago

    Greater Manchester, Greater Manchester, United Kingdom GENERAL MEDICAL COUNCIL Full time

    Investigation Officer - Triage The General Medical Council (GMC) Fitness to Practise directorate is responsible for reviewing and investigating concerns about doctors in the interests of public protection. As part of that remit, we're looking for an Investigation Officer to work in our Triage Team. The team examines complaints and concerns we receive...

  • Investigation Officer

    4 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Job Title: Investigation Officer - Triage SpecialistThe General Medical Council (GMC) is seeking a highly skilled Investigation Officer to join our Triage Team. As a key member of the team, you will play a leading role in public protection by examining complaints and concerns we receive that might call a doctor's fitness to practise into question.Key...

  • Investigation Officer

    4 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Investigation Officer - Public Protection SpecialistThe General Medical Council (GMC) is seeking a highly skilled Investigation Officer to join our Triage Team. As part of this role, you will play a leading part in public protection by examining complaints and concerns we receive that might call a doctor's fitness to practise into question and deciding...

  • Administrative Officer

    1 month ago

    Manchester, United Kingdom Insolvency Service Full time

    About the RoleWe are seeking an experienced Administrative Officer to join our Investigation and Enforcement Services Directorate in Manchester. As a key member of our team, you will provide high-quality administrative support to our technical staff, contributing to the delivery of our investigation and enforcement activities.Key ResponsibilitiesProvide...

  • Investigation Officer

    4 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Job SummaryThe General Medical Council (GMC) is seeking a skilled Investigation Officer to join our Triage Team. As a key member of our team, you will play a leading role in public protection by examining complaints and concerns we receive about doctors and determining whether they require investigation.Key ResponsibilitiesWork within the Medical Act and our...

  • Administrative Officer

    1 day ago

    Manchester, United Kingdom Insolvency Service Full time

    Job SummaryThe Insolvency Service is a leading Government agency that plays a crucial role in providing essential services to the public and business. Our Investigation & Enforcement Services Directorate (IES) aims to deliver and promote a range of investigation and enforcement activities to tackle financial wrongdoing.We are seeking an Administrative...

  • Capabilities and Resources Group

    6 months ago

    Manchester, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 344696**Salary**: - £34,350 - £36,755**Job grade**: - Higher Executive Officer**Contract type**: - Permanent**Business area**: - HO - Capabilities and Resources Group**Type of role**: - Investigation**Working pattern**: - Full-time**Number of jobs available**: - 1Contents Location About the...

  • AML Investigator

    1 month ago

    Manchester, United Kingdom BNY Full time

    Job Purpose:The International Suspicious Activity Response Team (I-SART) at BNY is responsible for carrying out the company's enterprise-wide financial intelligence and suspicious activity investigation and reporting function. The team's primary mission is to mitigate company risk through excellence in suspicious activity investigations and...

  • Corporate & Delivery - Security & Investigations

    5 months ago

    Manchester, United Kingdom Home Office Full time

    **Details**: **Reference number**: - 308959**Salary**: - £28,000 - £33,600- National: £28,000 - £29,400 London: £32,000 - £33,600- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer**Contract type**: - Permanent**Business area**: - HO - Capabilities and Resources Group**Type of role**: -...

  • Customer Complaint Investigator

    1 day ago

    Manchester, United Kingdom The Portfolio Group Full time

    Career Opportunity: Customer Complaint Investigator at The Portfolio Group!We are seeking an experienced and motivated individual to join our Compliance Team as a Customer Complaint Investigator.About the Role:Manage and resolve customer complaints in a timely and efficient manner.Investigate complaints thoroughly, identifying root causes and implementing...

  • Medical Practise Investigator

    4 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Job DescriptionAs a key member of the General Medical Council\u0027s Fitness to Practise directorate, the Investigation Officer will play a crucial role in reviewing and investigating concerns about doctors in the interests of public protection.The Triage Team examines complaints and concerns we receive that might call a doctor\u0027s fitness to practise...

  • Investigation Officer

    3 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Fitness to Practise Investigator RoleThe GMC is seeking a highly skilled Fitness to Practise Investigator to join our team. As a key member of the Triage Team, you will play a leading role in public protection by examining complaints and concerns we receive that might call a doctor's fitness to practise into question.Your responsibilities will...

  • Investigation Officer

    4 weeks ago

    Manchester, United Kingdom General Medical Council Full time

    Job Summary: We are seeking an experienced Investigation Officer to join our Triage Team at the General Medical Council (GMC). As a key member of our team, you will play a leading role in public protection by examining complaints and concerns about doctors' fitness to practise.Key Responsibilities:Work within the Medical Act and our Fitness to Practise Rules...