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Office Host

2 months ago

Cheltenham, United Kingdom Reed Full time
Are you looking to make a move out of hospitality and into an office environment? If so, this could be a great role for you

As an Office Host, you'll play a crucial role in creating a positive and welcoming environment for visitors and employees. Your friendly demeanour, excellent communication skills, and attention to detail contribute to the overall experience within the office.

Please note: this role will be responsible for providing occasional cover for the local Bristol and Oxford offices, travel expenses will be covered but candidates must be able to travel to these locations on an adhoc basis.

Benefits:

  • Salary up to £28k
  • 23 days annual leave + bank holidays and option to buy holiday
  • Wellbeing benefits such as health cash plan, access to private medical, cycle to work
  • Company share scheme, electric car scheme and more

Here are the key responsibilities:

  1. Welcoming Guests:

    • Greet visitors with a warm smile and make them feel comfortable upon arrival.
    • Provide accurate wait times and manage any waiting lists.

  2. Managing Reservations:

    • Coordinate meeting room reservations and ensure smooth scheduling.
    • Maintain an organised system for booking conference rooms and workspaces.
    • Organised any refreshments required for meeting or event

  3. Seating and Escorting:

    • Escort guests to their designated areas, whether it’s a meeting room, reception area, or workspace.
    • Ensure seating arrangements are appropriate and well-coordinated.

  4. Professional Communication:

    • Engage in natural conversations with guests, avoiding scripted or intrusive interactions.
    • Answer questions, provide directions, and assist with any inquiries.

  5. Light Housekeeping:

    • Keep common areas tidy 
Qualifications:
  • Previous experience in a customer-facing role essential
  • Excellent interpersonal skills and a friendly demeanour.
  • Strong organisational abilities and attention to detail.
  • Ability to multitask and handle various responsibilities simultaneously.

If you’re passionate about creating a positive office experience and enjoy interacting with people, we’d love to hear from you